Chris Coates

@leaderonlineUK I am waiting for a refund on a returned door that you collected on 27th Feb. Given this is now 3 months ago and I’ve been promised a full refund by 5 members of your team on 5 occasions, please escalate to your management team as I don’t think this is acceptable.

@uscfashion I have returned two orders that were in accordance with your return policy and within the return period. You have accepted them but refunded a small fraction of the order totals. Can you let me know why this has happened?

@marksandspencer Thanks for responding Stefan, I’ve sent you the PM. Thanks 👍🏻

@chris_codes Hi Chris, I'm so sorry to hear that. Please PM me with more information and I'll look into this - Stefan twitter.com/messages/compo…

@marksandspencer really disappointed with some clothing I bought online recently. I’ve sent several emails to customer services and not had a single reply. Really bad experience with a brand I’ve always trusted.

Had a new #worxuk Robot Lawnmower arrive that’s immediately proven to be faulty. Trying to get this sorted with the company has been a nightmare. Be careful when selecting where buying gardening products if you want good customer service.

@AppleSupport @AppleSupport unable to do anything about their product developing a fault at 27 months. Massive concerns about their products going forward. @Apple I’m really disappointed in your product support.

@chris_codes Thanks for reaching out. We're here to help. Let’s hop into DM so we can go over this together and work on a solution. Please follow the link to begin: twitter.com/messages/compo…

@AppleSupport please could you explain why my local Apple Store won’t fix/replace my 27 month old iPad which has developed a fault with the home button? Is it not covered under the UK Consumer Law as it’s well within 6 years.

@VolvoCarUK Thanks, I’ve done this 👍🏻

@VolvoCarUK why when I buy a used car from one of your dealerships with 12 months Selekt warranty am I having such issues trying to make a claim due to it being setup incorrectly. Really disappointed that the buying experience has been so poor.

@BlossomEdtech the app doesn’t seem to be working. Could someone take a look please. Looks like your servers are down. Thanks 🎉

@Rest_Choice with birthdays and presents coming up for family, I can’t say I’ll be spending money with you given your customer service. I’ve tried contacting you by email and twitter and still nothing.

@Rest_Choice can you respond please? I’m very concerned about your lack of customer service at the moment if I’m honest.

@Rest_Choice we sent you a message a week ago about some gift cards that have expired during the pandemic but haven’t heard back. Please could you get back to me to see if you would kindly extend the expiry date so we don’t lose out? Thanks 🎉

@roborockglobal hi! Can I use Bona floor cleaning solution in my S7 please? We can’t get access to Omo in the uk but Bona is pH Neutral so could that be used in the water tank instead please?

@Wimbledon can you confirm which Covid-19 test I need to take in order to attend the championship please? I have a home lateral flow test which can be taken within 48hrs of attending.

@onepeloton contacted you guys 2 weeks ago by email (13/01/21) and haven’t had a response yet. Really disappointing.

@LavishGiftCards Really disappointed that my wife hasn't been able to use her voucher as the two spas listed on your site in our area say they no longer accept your vouchers ☹️

Woke up to find my 1yr subscription prize from @dotnetnotts! Great way to start the day! @jetbrains you make awesome software. Looking forward to trying rider... especially while I can't go out! Thanks everyone! #LoveNewSoftware

If you'd like to watch the Youtube Stream for tonight's #dotnetnotts with @madSimonJ and @stuartblang, feel free to check it out here.. youtube.com/watch?v=BXxUvM…