The Human Utility

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The Human Utility

The Human Utility

@humanutility

Dignity for everyone, everyday. Donors like you have helped over 1,200 families w/water bills in Michigan + Baltimore since July 2014. Water is a human right.

FKA Detroit Water Project Entrou em Eylül 2014
3.1K Seguindo6.7K Seguidores
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Raise the minimum wage to at least $20/hr. Yes, we said it.
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@miles_k @SIfill_ We have to move more people to solar whenever, wherever we can. Easier said than done, but yeah. Energy should practically be a basic human right, too. It's an essential component of modern living just like water
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On World Water Day, we're still here! Still doing the work ;D
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We've been so honored to have your support, Anthony! We'll be sharing your updates throughout your marathon, too
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@bruinrob11 @tiffani Hi Rob! Sorry you've had some difficulties. We've had problems the last few months with legitimate emails going to spam and being automatically deleted before we catch them. We do see one email from you. We've taken care of that for you. Thanks for giving!
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I need to eat smh.
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@daiyitastic It is! But, we've been having problems with tons of legitimate emails going to spam for some reason. Your emails likely ended up there and we were unable to catch them before they were automatically deleted. We apologize for this.
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Chris SM (daiyi)
Chris SM (daiyi)@daiyitastic·
@humanutility hey there, I've emailed you for the last three months about changing my donation and I haven't gotten a response, is donations@humanutility.org still the correct email?
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RT @tiffani: Yesterday I tweeted a list of things people should know about their utility services. It's pretty important stuff, and often…
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@_timothee @tiffani Hi Tim! We did. We also paused your giving until we figure out what's going on. We promise to get back to you before the weekend is over. Thank you for your patience.
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RT @tiffani: We also noted that options for assistance on Miami-Dade Water's website are buried and should be displayed more prominently (t…
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Just talked to the Interim Director of @MiamiDadeWater Jose Cueto about the language around shutoffs and late fees on water bills. This push moved them to work on changing the language on bills to reflect the moratorium, that ppl can pay what they can, and payment options. (1/n)
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Thanks for responding. But, the problem is that even if your county has a water shutoff moratorium in place, the statements you send people still suggest they'll be shutoff if they don't pay. How can we get the language adjusted to not say that? @MayorDaniella An example:

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With lots of misinformation flying around, people rely on what statements they are getting in the mail directly from the county say. This is a good service design opportunity to convey that there is a moratorium by adjusting statement language. @MayorDaniella @MiamiDadeWater
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RT @tiffani: If the goal is to still collect revenue where you can, that's fine, but this is a dark way to do it. We have people calling @H…
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Thanks for responding. But, the problem is that even if your county has a water shutoff moratorium in place, the statements you send people still suggest they'll be shutoff if they don't pay. How can we get the language adjusted to not say that? @MayorDaniella An example:
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Miami-Dade Water & Sewer@MiamiDadeWater

@tiffani This sounds like an amazing opportunity. Just wanted to share that the Miami-Dade County Mayor & Bd of County Commissioners issued a moratorium on water disconnects & late fees for all County customers served by us since 3/12 & continues to remain in place for foreseeable future.

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If our website is glitching a bit and you're not getting a proper receipt, please email us at info@detroitwaterproject.org. Apologies. We'll make sure you get one.
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Hank Green
Hank Green@hankgreen·
If you want to help some people, here's a great way to do it. I'll donate a dollar for every like this gets in the next hour. $2 for every retweet. But please also consider donating yourself!
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Thanks to @shervin's generosity, we're at $204,421 of $250K goal. That's $408,842 with foundation match for @humanutility. Epic times, epic generosity from everybody. ❤️💦

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@toomuchpete @tiffani @shervin A little too fast. DM us your email address and we'll make sure you get a proper receipt!
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Thanks to @shervin's generosity, we're at $204,421 of $250K goal. That's $408,842 with foundation match for @humanutility. Epic times, epic generosity from everybody. ❤️💦
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Heard from the Detroit Workforce Development Board this week. That's exciting because we at The @HumanUtility could start working with them to try to find jobs for people applying for help with their water bills (if they're interested). Now and long term.
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Just updated our transparency board. 349 families helped so far this year with approx. $142,846.47 in water bill assistance. If you know families in need, send them to us. Many places have shutoff moratoriums, but the bills aren't forgiven. detroitwaterproject.org/transparency
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@miles_k @tiffani @daiyitastic @_timothee @DuaneOBrien @FrancisSuarez @MiamiDadeWater @MayorDaniella