care support team
72 posts

care support team
@relationcare1
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@vinted I posted my #longchamp handbag showed all labels WITH RECEIPT AS PROOF of purchase & you marked my item counterfeit & threatened with permanent suspension of my account!! How can you do that when hundreds are selling FAKES on your platform yet I show PROOF? @vintedUK

Only reposts and likes of @vintedUK but no reply? How rude

@vintedUK allowing fraud again. Seller sold item as Ankor but they confirmed on an email the item is fake but according to vinted that's not enough evidence. Vinted want me to return the item at my expense even though it's illegal to knowingly post fake items in the post.






@vinted @vintedUK Need help asap, parcel clearly lost. And @yodel doing nothing to help either

@vintedUK why have you changed sizes ? Why 12-14 ? Why 16-18 etc. There is a big difference I have bought items which are the wrong size twice

@evri @vintedUK 11 days since parcel collection where is it now?? This is not by any stretch of the imagination #CustomerService no #delivery

@vintedUK can you help me get my account back I’ve been logged out and my email reset link won’t work ??

I've lost an item via @vintedUK because the post office has returned an item I sold but haven't said where. It's only £1, but still frustrating.

@vintedUK @InPostUK I've contacted @vintedUK and they claim they "are obliged to follow our established processes in such a situation and are not able to offer compensation". I packaged exactly as instructed by InPost and the damaged was caused when in their hands.