Avon and Somerset Police Control Room

This X account is now closed. For news and updates please follow @ASPolice In an emergency, call 999.

Our Control Room will be hosting a Q&A session on Instagram Stories, Wednesday 24th July at 9am. Follow @ASPolice on Instagram and submit your questions via the questions box in the latest Story.

We're closing our X account on 31 July 2024. For future updates from the Control Room team, follow us on LinkedIn: orlo.uk/tOoP5 and on Facebook: orlo.uk/vh6Ml

Yesterday Team 4 had a dedicated training exercise, focused on the Control rooms response to a Major Incident being declared. #jesip999 #multiagencyresponse #bluelightworking

#HumansofASP | Today we were pleased to congratulate 12 New Dispatchers out of their initial training, they will be starting with the teams on Monday!🌟 Craig, who is soon to be a hero in a headset has shown his artistic skillset, with a parting gift to the training room ✏️

Happy Friday from Team 1 in the Control room 👋 If it's not an emergency you can report online orlo.uk/4948i If you require an update to an existing crime and have a 52 reference you can request this on our website; orlo.uk/7lyR1

Last night we mentioned that team 3 were dressing up in exchange for food bank donations. Well look at what they managed to collect! This will be making its way to a local food bank to help families who need it #DreamTeam

The witching hour is upon us and so is the end of #ASPLive 🎃 Our control room works tirelessly to provide support and a reassuring voice in peoples time of need! We hope you've enjoyed our small insight and that you've had a "fa-boo-lous" evening #HerosInHeadsets #OverAndOut

999: Caller is reporting that his ex partner has accessed his house uninvited. She is intoxicated and refusing to leave #ASPLive

999: Caller has heard their neighbour’s window has been smashed. Officers have been dispatched #ASPLive

Correct for the majority of you! Stay on the line, tell us you’re fine, saving call handlers valuable time!

999: Caller reporting that a female in the flat above sounds like she may be in distress. Officers en route #ASPLive

999: Misdial. Caller apologised for pocket dialling. He says when his leg shakes a lot, he dials 999. At least by staying on the line, the call handler was able to assess quickly that he didnt need our help #ASPLive

We've had another handover, this time from Force Incident Manager (FIM), Inspector Matthew. FIM's plan, manage and monitor operational policing activity and will effectively and efficiently direct the deployment of resources to incidents, including critical incidents.

999: Caller wants police to attend and remove someone from their address..."they aren't here at the moment though".... #ASPLive

999: The scene of earlier ASB now has further reports of a van on fire. Fire have been contacted and are on route #ASPLive

999: Caller is ringing to report a shoplifter that he believes to be wanted #ASPLive

999: Attempted forced entry into a house with residents inside. Officers attended promptly and are on scene. #ASPLive

This year we have to date received 59,598 abandoned calls and we are only in October! ☹️ That's an average of 5,959 a month #ASPLive

It's not just outside our doors that we're responding to emergencies... sometimes we have to call for help too! Thank you @AvonFireRescue for rescuing our Control Room colleague who was stuck in a lift 🧑‍🚒 #NotJustFire #SquadGhouls