Browser Company Status

✅ Dia is back up and running ✅ After a Cloudflare outage early this morning, Dia is back up and running. If you are still encountering issues please reach out via help.diabrowser.com. Happy browsing!

Issue resolved! ✅

We’re aware of a disruption in Dia’s Chat feature that is potentially related to broader outages affecting Google Cloud Platform. Our team is investigating the situation and will  share updates here as soon as we have them. Thanks for your patience!

Arc members can now download Dia at diabrowser.com/download ! To log in: 1. You'll need to create a 🆕 Dia account using your Arc email address. 2. You can find your Arc email by heading to Arc > Settings > Account. 3. You don't need to use the same password for Dia and Arc!

@atristannewman @browsercompany Hello! It sounds like your auto-archive setting might be the issue here. In Arc, we auto-Archive unpinned tabs that haven't been viewed at the cadence of your choice. You can read more here -> resources.arc.net/hc/en-us/artic…

@theapache64 @browsercompany Hi there! Sounds like you might be hot-keying the address bar? You can move it between the top to the left menu by pressing [CMD + Shift + D]! Let us know if this helps 😊

.@browsercompany pls stop moving the address bar one place to another 🙏🏼

@nicaia @browsercompany Hi! If you use [Option + CMD + N] it should open a new little Arc window for you. 💙  You can read more here: resources.arc.net/hc/en-us/artic…

mannnnnn @browsercompany just LET ME OPEN A NEW WINDOW, i dont want all the tabs open in the new window, i just wanna have one window open on a different window -.-.-.-.-

@ladwing_08 @browsercompany @joshm Hi! I'm sorry your haven't received the support you've needed with your issues. We appreciate you letting us know, and rest assured we're looking into this! We have your reports, and will reach out if we need anymore information 💙

Have you mastered the craft of prompt creation for ChatGPT or Claude? Do you have strong views on LLMs? We're hiring a Prompt Engineer to help shape our new browser, Dia. Sound like you? Consider this your prompt (had to do it) to apply: thebrowser.company/careers/?ashby…

@RealDealCast @browsercompany Hi there, would be happy to take a closer look at this issue with ya. Would you be able to provide more details on what's happening? You can share here or in a report: resources.arc.net/hc/requests/new Just let us know if you submit, so we can snag it! 💙

What is going on with Arc lately? I think the last update has bonked something. Large sections and functionality on some sites are simply missing forcing me to use Chrome. @browsercompany

@matheusrocha @browsercompany Hi there! Happy to look into this for ya. You can submit a report here and we can take a closer look. resources.arc.net/hc/requests/new Reply here when you do, so we can be sure to snag the report 👍 💙

Is someone else facing the battery of your MacBook dying fast when you are using Arc browser? I see that the arc browser is consuming 8 times more than my Visual Studio Code @browsercompany #arcbrowser

@itsshashwatj @browsercompany Oh no! You can check the Arc Task Manager by heading to: Help > Troubleshooting > Open Task Manager menu bar. From there you can see if any specific tabs might be causing the issue. You can also submit a report to us here: resources.arc.net/hc/requests/new

I always think how my battery drains too quick... I finally found the answer... @browsercompany

@machcoder @arcinternet @browsercompany @joshm Oh no! We'd be happy to take a closer look for ya. You can submit a report here: resources.arc.net/hc/requests/new Just let us know when you do so we can reach out asap 😊  💙

Hi @arcinternet @browsercompany @joshm I just thought to let you know that Arc is downright unusable in windows. On the level of it doesn't open websites. <3

@neil_ruaro @browsercompany Hi there! Happy to look into this if you need. You can submit a report here: resources.arc.net/hc/requests/new Just let us know here when you! 💙

is it just me or @browsercompany has been super slow recently? running arc on an m3 pro and it has been slugging in loading web pages for the past few weeks now

@dispaisy @arcinternet Ah! Thank you for clarifying! Our team has been working on this. 💙 Appreciate you letting us know!

@arcinternet @ArcMembership I sent a dm to @ArcMembership a month ago about a bug and a bug report on y'all website 3 months ago. Still no reply. Why?

@ruknaankur @browsercompany Hi there! Have you ensured that auto-archive is set to 30 days on *all your devices*? 💙 You can always submit a report here as well for us to take a closer look. resources.arc.net/hc/requests/new

@browsercompany I am having issue with browsers tabs getting closed automatically (probably coz I am using it on multiple devices) - setting is set to 30 days issue similar to reddit.com/r/ArcBrowser/c…

@rakeshdojo @arcinternet Hi there! Thank you for letting us know. If you'd be willing, can you submit a report here for us? resources.arc.net/hc/requests/new We can take a closer look for ya. Just let us know here when it's submitted so we can snag the report. 💙

Hi @arcinternet - I keep getting this error message of late. Perhaps a bug in the latest release?

@Sir__A_d @browsercompany Hi there! Thank you so much for poking us here. Our team is taking a look into this, and we will reach out to you if we need anymore details. Super duper appreciate the detail you've provided (and the video!) 💙

been experincing a bug on arc that ive struggled to reproduce for a while. Basically the screen goes blank even when i can still hear the video running on the tab. Refreshing the tab doesnt solved it, usually have to close the tab and reopen it from history @browsercompany ...

@dispaisy @arcinternet Hi there! We don't check our X DMs, but I'm sorry no one got back to you on the website submission. It is likely we saw your bug report and didn't need anymore information from you for our investigation. Is the bug still persisting for you? Happy to help however we can. 💙

@Herdin @browsercompany it

@browsercompany As you can see it let me import my bookmarks and get all set up, so it can work on this computer but the next time i get unsupported GPU. Windows 22h 16g ram core i3.. I sent in a support email sometime back. Arc does not work, Brave and Edge do work..

@kaiwlson @browsercompany Hi there! Sorry to hear Arc isn't working as expected. Our team has been looking into these issues, and if you'd like you can submit a report for us to take a closer look at the crashes. resources.arc.net/hc/requests/new 💙

Arc is just straight up randomly crashing now. Gonna have to move browsers cause it ruins my workflow @browsercompany hope you can fix it - its getting worse by the week