Mark McAlpine

I'm not sure I'll be trusting @britishairways with my travel plans for a while. Flight to Milan cancelled today, rebook on another flight but expected to travel 46km to pick up the rental car I'd booked. Spoken to 3 different people who can't help.

@AvantiWestCoast It doesn't matter what day it is, what time of day it is or when I travel. Your trains are ALWAYS cancelled. Just give up. Youre shite.

@AudiOfficial really disappointed with my #q8etron. Whilst some aspects are great (range) the user interface is clunky, hard to navigate and your app is an absolute abomination. It barely works! You need to do better, I wish I'd never gotten rid of the @Tesla...

i just had a real person answer the phone and say "I'm sorry we cant take your call at the moment"! Really?

@VirginMoney what on earth is going on? I've been trying to get through to you for 3 days re my Credit Card. Have you gone bust? #complaint #customersatisfaction #badbank

What a week for Tayside! @dundeeunitedfc 1-0 Rangers, Laura Muirs silver and @StJohnstone getting an historic result Vs Galatasary! #happyarab #proud

@LBRUT what positive action is being taken to address your recent failures around collection of household rubbish, garden waste and the overall appearance of the borough? you've really dropped the ball of late.....@TwickenhamNub @RichmondNubNews

@LBRUT Murray Park is a public park, not a grass verge adjacent to a highway. The long grass is concealing broken glass and all manner of detritus which is making it dangerous for dogs. As the local council you have a duty of care to local residents first and foremost. Please advise.

@McAlpineMark Hi Mark, we are trialling a reduction in how often we cut grass verges in many areas as part of our Climate Emergency Strategy, with the aim of enhancing the borough's biodiversity and reducing its carbon footprint? You can find more info attached. richmond.gov.uk/news/may_2021/…

@LBRUT when are you going to cut the grass at Murray Park? It's knee high in some places! Is it another case of Continental Landscapes dropping the ball? They've systematically destroyed all of the grass cricket pitches in the borough so why not the parks too?

Jokingly requested about half an hour ago. Talented man.

Still having the company meetings online.

90percent of rough sleepers currently in safe accommodation. So do not let anyone ever ever again say that this can not be done.

A decade of crossbats tours bring on Porto in September!

Thank you @crossbatscc for supporting StreetInvest's 'COVID19-Urgent Appeal for street children'. You are such an incredible team! #Covid19 #Cricket crowdfunder.co.uk/covid19

Absolutely Brilliant

I promised to explain what physicists or quantitative scientists could do to help in the #Covid_19 pandemic. After a week of 18 hour days, some time to explain. Bottom line: in a country where there is limited testing, you can only see COVID-19 with #mathematics. Please RT.

@SadiqKhan what are you doing re TFL and refund requests? Three hours on the phone in a queue - why are steps not being taken to have a web form or some kind of automation put in place to alleviate pressure on your staff and make the process easier?

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