Mixcloud Support

@Zach_Spoons @mixcloud @Zach_Spoons Sorry to hear this is still affecting your device. Please contact the team by email or at help.mixcloud.com/hc/en-us/reque… so we can troubleshoot further. Thank you.

The newest App Store update is causing app to constantly crash. Please fix asap @mixcloud @MixcloudSupport #Mixcloud

@Zach_Spoons @mixcloud Sorry to hear you're having issues with the app. We recommend uninstalling the app and redownloading it from the App Store. If issues persist, please contact our team so we can troubleshoot further: help.mixcloud.com/hc/en-us/reque…

@Jimmy_Dee2 @PigNaps @mixcloud could you please contact us confirming your ticket ID so we can look into this further? Thank you.

@PigNaps @mixcloud @MixcloudSupport @MixcloudSupport No reply! It even states they have a STRICT policy 1. Prohibition of Artificial Engagement No Fake Plays/Engagement: Mixcloud strictly prohibits using bots, scripts, or any automated means to increase play counts, favorites, or reposts.

@Mixcloud @MixcloudSupport 43-min set (6 days old) has 34,748 minutes played but only 537 actual plays and 11 favourites This account has blocked the Breakbeat top 3 for years with the same impossible stats Paying creators are being pushed down by manipulation So bad!

@Jimmy_Dee2 @PigNaps @mixcloud Hi there, please contact our Support Team directly at help.mixcloud.com/hc/en-us/reque… so we can look into this. Thank you.

@SubFM @mixcloud Hi there, we're sorry for the delay with your show publishing. This is usually related to a temporary issue on the server side. We're pleased to share that your show is now available to listeners at: mixcloud.com/subfm/whistla-…. Thanks for your patience.

@mixcloud @MixcloudSupport why is this still processing over 24 hours after upload? mixcloud.com/subfm/whistla-…

@RadioFiets Hi there, we recommend using AirPlay to stream or mirror from the Mixcloud app to your Apple TV device. For further information, check out our article help.mixcloud.com/hc/en-us/artic…. Thanks for your understanding.

@MixcloudSupport Hello, the Mixcloud app on Apple TV doesn’t work for years. Can we please have this app back on Apple TV?

@ProfKainebridge Sorry to hear this, please contact our team (including your profile URL) here so we can look into this: help.mixcloud.com/hc/en-us/reque…

@MixcloudSupport how come I can only see 4 of the shows I uploaded? Where the rest of them?

@Radio55Official Hi ! We'll be happy to help, please contact us via help.mixcloud.com/hc/en-us/reque… and we'll be back in touch by email as soon as possible.

@MixcloudSupport Hello, we need help with an account/username issue ASAP. Is there any chance we can talk via DM or email? Regards, Radio55.

@thewkndguy Thanks for making us aware of this and sorry for the disruption you're experiencing. Please contact the team so we can help to troubleshoot further: help.mixcloud.com/hc/en-us/reque…

@MixcloudSupport It's been out, or acting up for the last 10-15 mins or more. I can't play anyones set, I can only hear intermitent previews of them...

Hi everyone, Our provider, Cloudflare, has confirmed that they're experiencing a global outage impacting Mixcloud and other sites We're monitoring the situation and will provide an update when we have more information. We apologize for the disruption. Thanks for your patience.

@marathonchart Hi there, we're sorry to hear this. Please fill out our Support form at help.mixcloud.com/hc/en-us/reque… so we can look into this and advise further. Thanks for your patience, looking forward to hearing from you.

@MixcloudSupport Live has gone down, connection dropped and cannot re-connect.

@jamesk6 @mixcloud Hi there, we're sorry to hear you're experiencing issues with uploading your latest show. Please fill out our Support form, help.mixcloud.com/hc/en-us/reque…, so we can look into this and provide further assistance. Thanks for your patience.

Apologies .. no Midweek Masala this week @mixcloud keeps stopping it halfway through uploading Maybe @MixcloudSupport can shed some light on it ? 🤷🏽‍♂️

@djspeel @RalfieDJ Hi there! If you need further assistance, please fill out our Support form at help.mixcloud.com/hc/en-us/reque…, and we'll get back to you as soon as we can.

@MathiasxDC Sorry to hear about this upload issue! Please contact our team via this form, including your username, so we can help troubleshoot further: help.mixcloud.com/hc/en-us/reque…

@MixcloudSupport whats the fix to the upload error whenever trying to post a show? the file is in mp3 format and roughly 60 minutes but the upload keeps failing. using google chrome on a mac

@Vasherr2k Hi there, we're sorry to hear that you're unable to log in on the app. Please fill out our Support form, help.mixcloud.com/hc/en-us/reque…, so we can look into this and assist further. Thanks for your patience.

@MixcloudSupport hey, my Mixcloud has been acting up for the past few days, so today I logged out, deleted the app and reinstalled it, now I can’t log into the app; I’m worried i might have lost all my mixes

@rpmmixcloud Thanks for getting in touch. Please note that we currently offer limited support over X. We recommend contacting us via our form at help.mixcloud.com/hc/en-us/reque… so our team can assist further. Thank you for your understanding.

@MixcloudSupport Hi. There's been an update on the web version where instead of showing the amount of plays a show has had, this has been replaced with minutes listened. Please can you reinstate the show plays figure (or show both) Thanks

@gjdhiriart Hi ! Please contact our Support Team via this form, and we'll be back in touch as soon as possible: help.mixcloud.com/hc/en-us/reque…

@MixcloudSupport Por favor intento comunicarme con uds.

@jes43789 Hi there, please check out our Help Center at help.mixcloud.com/hc/en-us or contact our Support Team for further assistance: help.mixcloud.com/hc/en-us/reque…

@MixcloudSupport Hi ther i have som questions for the company (Mixcloud) services

Our primary data center is completing crucial maintenance today from 00:00-04:00 UTC. This may cause some interruptions to Mixcloud services on mobile and desktop, including Live. Please see here for more info & updates: help.mixcloud.com/hc/en-us/artic…

@RalfieDJ Thank you, we've now responded to this ticket with further information.

@RalfieDJ Hi there, thanks for making us aware of this. Please fill in our Support form, help.mixcloud.com/hc/en-us/reque…, so we can look into this further. If you've already done so, please provide your ticket reference number. Thanks for your patience.