@Kendibone_S
Orderin is currently doing deliveries for pic n pay essential goods via Bottles , once we re open for restaurants it will be communicated to all customers.
Stay safe
@marenemalan, thank you for reaching out. We apologize for the inconvenience. We have cancelled your order and processed a refund back to your card.
Please allow 3-5 working days for your funds to reflect.
@PopcornCandi Hi, thank you for reaching out! I do apologize for any inconvenience caused. Kindly confirm if you've received your order? I'll be more than happy to look into this for you. Sent with Orderin Love!
Hey @OrderinHelp, see anything wrong with this picture? Been trying to get hold of your online chat ‘help’ for almost an hour and a half and haven’t been able to get hold of the restaurant either.
@NicoleHargitai can you please provide me with your order ID so that I can assist you? We will also need pictures of how the Sushi looks as well, please.
@SabeloTK
Thank you for reaching out to us.
We apologize for the inconvenience.
Can you confirm your reason for contacting us and we will look into this for you, please?
Sent with Orderin love!
@OrderinSA@OrderinHelp Worst service ever. My food was supposed to deliver at 17.01 and at 17.43 is not yet picked. Tried to contact Support but no response. Terrible experience
@majorraptor Hi, we sincerely apologize for the delay response. Please go onto the Orderin App and scroll right to the bottom and fill out the form to partner with us.
Sent with Orderin love!
@OrderinHelp your service was really poor today. Placed an order at 19.47 and the guy pitches at 10pm with the food. Have tried calling but there's no answer and your what's app help line goes unanswered....really pathetic.
@michellesjames@OrderinSA@NandosSA Hi Michelle!
Thank you for bringing this to our attention.
Our Menus Team will be notified and this should be rectified shortly.
@OrderinSA@OrderinHelp I order @NandosSA often on your app and am always able to add an extra slice of cheese to my burger and now it's not available, but pineapple is duplicated. Is it possible there is an error? #WhoMovedMyCheese
@BhavMaharaj@mrdfood@UberEats Hey Bhavna!
Sorry about the experience you've had with us! Please inbox us with your order ID number so we can try and have something sorted out for you.
@whattingh@SimplyAsia_SA@OrderinSA Hi Wian! We're terribly sorry that this seems to be an issue that's repeated itself, please kindly refer to your email for our response📧
Three times in a row now that I ordered Tom Yum from @SimplyAsia_SA on @OrderinSA where more than half spilled out en route. The one guy actually poured it back into the cup from his car’s floor mat and expected me to eat it!! 😂