DickSmith

@WeveAllGotToEat @Kogan Hi there, I have located your email correspondence and will escalate this to our senior team.

@karenslistening Hi, thanks for reaching out. We'd like to assist you further on this, kindly contact our team here: bit.ly/3pBevKJ

@DickSmith so I had a faulty electric toothbrush. I was eventually given a credit in replacement. I have elected to use the credit with and outdoor mat and a toaster.Postage is $89😮. Is Dick Smith delivering it via chauffeur? Anyone else have this sort of rip off?

@acejays Hi Jays, thanks for reaching out. We'd like to assist you further on this, kindly contact our team here: bit.ly/3pBevKJ

@DickSmith your lack of communication with delayed deliveries for online orders is very disappointing. I can get a text stating delivery time for my order but have to login to get a vague delay notice 1-2 days delayed. 3rd day now. 🤷‍♂️

@ChrisOfficial Hi Chris, thanks for reaching out. We'd like to assist you further on this, kindly contact our team here: bit.ly/3pBevKJ

@pistolfurn Hi Pete, I can see that your query has since been responded to and resolved by our support team, via your ticket #9214654.

@DickSmith Hi, somebody is emailing me now from the help desk as I contacted the Dick Smith website after giving up on your ebay people. Request number is #9214654

@DickSmith your ebay store promised me a refund which hasn't been processed and is now just ignoring messages. where is the service?

@deanroulstone Hi, thanks for reaching out. We'd like to assist you further on this, kindly contact our team here: bit.ly/3pBevKJ

@DickSmith 7 weeks and I still haven’t received the products I ordered and paid for! Sort it out!

@ByronLumley Hi, thanks for reaching out. We'd like to assist you further on this, kindly contact our team here: bit.ly/3pBevKJ

@DickSmith when are you getting more PlayStation 5s

@aymen_johnson Hi, thanks for reaching out. We'd like to assist you further on this, kindly contact our team here: bit.ly/3pBevKJ

@DickSmith i placed an order with you guys five days ago and no i emailed you about not receiving any update but no one seems to care, which is disappointing, my order number is 9YKK33VF

@alisdairmor @Kogan Hi, thanks for reaching out. We'd like to assist you further on this, kindly contact our team here: bit.ly/3pBevKJ

Why does @DickSmith not offer any way to delete an account? Could it be the same reason their #unsubscribe function does nothing to stop the flood of spam? Perhaps these questions need to go to their "controller" @Kogan

@GregMeerkat Hi Greg, thanks for reaching out. We are sorry that there have been delays in your order reaching you. For more information on this, you can contact our Customer Care team here: help.dicksmith.com.au/hc/en-us/reque…

@perignonx @DickSmith Still waiting .....so my 1-3 day promise becomes a 14 day delivery, now 16 days....still nothing heard, no delivery, no response, no apology or explanation! @DickSmith @Kogan absolutely awful miss selling and #service.

@DickSmith order 1-3 business days for despatch from 12 Dec says scheduled for today. No phone customer care and website says due to demand to try again later. Ordered your more expensive product for Christmas delivery and no sign of it nor anyone to help! #CXFAIL

@woofydb @russell Hi, I'm sorry to hear this. We'd be willing to assist you with this, kindly contact our team for assistance here: bit.ly/3cwu7bV

I’ve seen some strange ads in my time… @DickSmith 😂

@shettyvishwanat Hi, I'm sorry to hear this. Please provide me with your Ticket Reference Number and I will escalate this to the relevant team for a resolution.

@DickSmith very bad customer service...#badcustomerservice

@KevinC3en Hello there, thanks for reaching out. We'd be happy to assist you with this, kindly contact our team for assistance here: bit.ly/3cwu7bV

@NintendoAUNZ It is a terrible day today!!! I am so sad that my order of the Game & Watch has been cancelled by Dick Smith @DickSmith 😭😭 @PressStartAU @shancake_

@Harmon_McAullay Hi Harmon, thanks for reaching out. We are sorry that there have been delays in your order reaching you. We'd be happy to assist you with this, kindly contact our team for assistance here: help.dicksmith.com.au/hc/en-us/reque…

@Stephjanej Hi Stephanie, thanks for reaching out and we are sorry for the experience. Please provide me with your Ticket Reference Number and I will escalate this to the senior team for a resolution.

@escottwill Hi, I'm sorry to hear this. Please provide me with your Ticket Reference Number and I will escalate this to the relevant team for a resolution.

@David_Nebula Hi David, I saw you had a customer service issue with @dicksmith a couple of weeks ago and wondering what your experience was like.

@Suzanne43554675 Hi, thanks for reaching out. Please continue to respond to the emails you have been receiving from our Help Desk and we will be happy to assist you in resolving this issue.

Victorians, and anyone else at risk, should now be wearing face masks. Here's how to make one theconversation.com/victorians-and…

@David_Nebula Hi, thanks for reaching out. We'd be happy to assist you further on this, kindly contact our team here: bit.ly/2V2odHU

@paul_ridsdale Hi Paul, thanks for reaching out. For more information on this, you can contact our Customer Care team here: help.dicksmith.com.au/hc/en-us/reque…

@DickSmith You are running this ad on facebook. The link price is different.