Greg the moaning meerkat

102 posts

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Greg the moaning meerkat

Greg the moaning meerkat

@GregMeerkat

I'm the 'Kat’ of the people. The big companies need to realise who their customer is. We must harness the power. Customer and User satisfaction is key #CX #UX

Middle Earth Katılım Eylül 2018
103 Takip Edilen18 Takipçiler
Greg the moaning meerkat
Greg the moaning meerkat@GregMeerkat·
@AsdaServiceTeam @asda @Georgeatasda online order 30 November for next day delivery. First get Email to say it’s delayed. Next says failed delivery 3 am (nope). Now asvised never been delivered out of stock. 4 calls to ‘’ service centre’ Nothing!. Case #:03416569. #CXfail
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Greg the moaning meerkat
Greg the moaning meerkat@GregMeerkat·
@AsdaServiceTeam @asda @Georgeatasda ordered expedited delivery 30 Nov. still awaiting despite 4 calls to your ‘service’ centre and fed lies about where my delivery is, first ‘delayed’, now attempted at 3am 🤷🏻Now out of stock. Which one is it? Case #: 03416569 #CXfail
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Greg the moaning meerkat
Greg the moaning meerkat@GregMeerkat·
Sent purchase proof as requested and got this pathetic non response from @Coles. Why ask me to go to the effort and then tell me it’s because it’s so hard to correctly price your thousands of items? It’s your obligation to accurately represent your pricing! #ripoff #CXFail
Greg the moaning meerkat tweet media
Coles Supermarkets@Coles

@GregMeerkat thanks for getting in touch. We're sorry to hear this. So that we can follow this up, would you mind making sure that you're following us and then sending through a DM with an image of your receipt?

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Greg the moaning meerkat
Greg the moaning meerkat@GregMeerkat·
@Coles Butler WA. Went to purchase my 24 pack Coke. sign 40% off. Till rings full price. Manage checks, says ‘it’s a mistake’ removes the sign n asks ‘I suppose you expect the discount price’? Er yes, that’s the price you’re advertising. You get 1 pack then says Graham! #CXfail
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Greg the moaning meerkat
Greg the moaning meerkat@GregMeerkat·
All sold out! Waited for 2.26 minutes and just got the message they are gone!
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Greg the moaning meerkat
Greg the moaning meerkat@GregMeerkat·
@Qantas 18 hours 32 minutes on hold over various days. Covid meant unable to return to Australia. Requested to do online form 31 March. Still awaiting response! Don’t tell me to DM you. I might scream… #CXfail
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Greg the moaning meerkat
Greg the moaning meerkat@GregMeerkat·
@Qantas double charged me for flights. Money taken Friday last week and Monday this. Call centre wait times prohibit any ability to rectify! #CXFail
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Greg the moaning meerkat
Greg the moaning meerkat@GregMeerkat·
@Qantas booked flights on Friday and paid in full. Then you duplicated the payment yesterday. So I’ve paid twice. 1.5 hours waiting for response at the contact centre yesterday! Gave up. Need urgent refund. This is not small change! #CXFail
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Greg the moaning meerkat
Greg the moaning meerkat@GregMeerkat·
@perthnow Have you forgotten that those of us… over 30% of Aussies have our relatives overseas. Forget for Christmas. It’s been 18 months plus for us without access to family!
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PerthNow
PerthNow@perthnow·
Don't plan on any family reunions with your relatives in the eastern States this Christmas.😢 bit.ly/3DTZE6q
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Fever US
Fever US@fever_us·
@GregMeerkat Hello Greg. We apologize for any misunderstanding. Can you please DM us with your email address so we can pass it on to the User Support team? Thank you.
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Greg the moaning meerkat
Greg the moaning meerkat@GregMeerkat·
Appalling #scam @fever_us purchased top price tickets on July 10 2020 for forthcoming concert in #Perth but not received tickets plus all communications with you via email & Facebook have been ignored. Please get in touch! #CXfail and looking at reviews I’m not alone!
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Fever US
Fever US@fever_us·
@GregMeerkat Hello! Could you please provide us with your email and ticket ID via DM? Thank you for your patience!
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Greg the moaning meerkat
Greg the moaning meerkat@GregMeerkat·
@fever_us Also. Used that link weeks ago and you’ve ignored the contact so....Next? Just a refund please.....
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Fever US
Fever US@fever_us·
@GregMeerkat Hello Greg, please contact us via the following link: bit.ly/FeverUserSuppo…. Could you please also provide us with your tickets ID and email address via DM? Thank you for your patience.
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