
@CustAdsa_001 My order has disappeared altogether so you’ve taken my money but not delivered anything. Order made Sunday.
English
Greg the moaning meerkat
102 posts

@GregMeerkat
I'm the 'Kat’ of the people. The big companies need to realise who their customer is. We must harness the power. Customer and User satisfaction is key #CX #UX





@GregMeerkat thanks for getting in touch. We're sorry to hear this. So that we can follow this up, would you mind making sure that you're following us and then sending through a DM with an image of your receipt?







Thanks @Qantas I replied to your request to DM you. Remember I asked you not to ask me to do that? Anyway… I did it.. and ‘Quelle surprise’… no response! #customerservice #CXfail







