
Hi @etihad
My booking 8TWGER (Nairobi - Abu Dhabi - Delhi on 7 March) was cancelled due to airspace closures.
I received an email stating there are no alternate options and that I should simply request a refund. This leaves me stranded in Nairobi with no travel arrangements.
Since the cancellation was initiated by the airline, I request assistance with rebooking on the earliest available flight to Delhi or help with hotel bookings while I arrange for alternatives.
This situation has forced me to extend my stay unexpectedly and incur additional expenses. I would appreciate your urgent assistance.
Booking reference: 8TWGER
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