The next big breakthrough?
It’s not adding more.
It’s removing one unnecessary step from a process everyone accepts as normal.
Subtraction creates more value than addition.
#ValueSubtraction#ProcessSimplification
@CMcgourlay@accesstowhat and reflect awful, cumbersome, exhausting processes, not built to help the parent or person seeking relief, but mostly for the convenience of the frequent flyers--lawyers and staff at the courts. #processsimplification and #plainlanguage win the day!
Blue Prism Service Assist: Automatisierung für moderne Contact-Center - Die neue Lösung verbessert die Kundenerfahrung durch KI-gestützte Digital Worker
München – 7. Oktober 2020 – Blue Prism, ei... -#KIgestützteDigitalWorker #ProcessSimplification#ServiceAssist