Please can someone with knowledge of what is really going on make contact, as the call center aren't giving true answers, and canned responses for non-tech ppl given to tech person is infuriating, saying it's openserve not available. Contacted openserve, confirmed line ready.

@Neotanium Hi there, apologies for the delay and inconvenience caused. We can see your order is being dealt by one of the seniors. Please note that a follow-up has been submitted. They will be in communication with you first thing tomorrow morning.

@coolideas_ZA Thank you, cause the answers and help, especially after so highly praising support team that go the extra mile, to then have Coolideas call center say waiting for openserve, while openserve were saying ready and waiting for ISP, but neither able to contact the other.

@Neotanium Good Day Cliff, Apologies for any inconvenience caused by the delays. Kindly note that we have escalated your ticket to our Connect team to assist.