There's a growing consensus that we need to regulate how chatbots help people who are dealing with mental health issues. But what if doing so actually made the problems worse?

In a really interesting opinion piece for Transformer, Jess Miers and Ray Yeh argue that increased liability for chatbots could backfire. Such laws could encourage blunt responses when people bring up mental health issues — the exact opposite of what's needed. And they would likely prevent chatbots from providing *useful* mental health services — which they absolutely can do.

"Increased liability discourages investment in improving suicide detection and mitigation," Miers and Yeh write. Read their thought-provoking piece: transformernews.ai/p/less-liabili…