Mission Communications

Mission Engineers have confirmed with the carrier that the issues impacting devices on the ATT network have been resolved. We will continue to monitor the system.

Mission Engineers are aware of issues impacting devices on the ATT network and are working with the carrier on a resolution.

Looking forward to ACE25 ELEVATE next week in Denver, Colorado! Come by booth 3915 and learn how Mission–Managed SCADA can provide telemetry–connected remote monitoring and automated remote control for water and wastewater utilities. Learn more at 123mc.com

We are pleased to inform you that the Mission SCADA system is fully operational again. Remote monitoring and control have been restored, and our Engineering team will continue to monitor system performance over the next 72 hours to ensure stability.

The MyDro 50 is here! Monitor water pressure, rainfall, levels, PRVs and more with an extended battery life, cellular connection, small footprint, and low cost. Contact your distributor or email sales@123mc.com. 123mc.com/en/products/my… youtu.be/c2ChPJVgdYc?si…

Remember the fallen. Honor the heroes. Never forget.

Technical Support phone lines have been restored to normal operation.

Mission Communications Engineers are aware of an issue affecting incoming phone calls to Technical Support. Please use the web portal ticketing system at this time.

The 2024 Mission RV Roadshow rolled into Myrtle Beach for the South Carolina Environmental Conference where it became the event's first ever outside exhibition. Contact RV@123mc.com to book your stop for product demonstrations, on–site training, sales events, lunch-and-learns.

Technical Support phone lines have been restored to normal operation.

Mission Communications Engineers are aware of an issue affecting incoming phone calls to Technical Support. Please use the web portal ticketing system at this time.

Mission is hosting two free webinars in French this month, December 12th and 19th at 2:00 P.M. Eastern. Mission offrira 2 sesssions de webinaire en ligne ce mois-ci, le 12/12/2023 et 19/12/2023 a 2 heures de l’ apres midi. register.gotowebinar.com/rt/35363629822…

Mission Engineers will be performing emergency hardware maintenance Tuesday, November 14th. We will provide updates as soon as possible.

Technical Support Specialist Joseph McKenzie will host a free weekly webinar Wednesday from 2 to 3 P.M. Eastern on Web Portal I—covering Unit Setup Options, Notification Setup Options, Alarm Groups, and Website Tools. Sign up at rb.gy/7shmk

Systems have returned to normal. Mission Engineers will continue to monitor. Thank you for your patience.

The system has improved. Devices have reconnected, remote control is working, statistics have been recalculated. Not all reporting services have been turned back on. Engineers are monitoring the system. Thank you for your patience during this time.

Mission Engineers are aware of an anomaly that is impacting all systems. More information will be posted when it becomes available. Systems like tank and well must be operated manually.

Mission system is back online. Mission Engineers will continue to monitor the system. Thank you for your patience.

Mission is aware of an outage affecting our system. We are working to resolve the issue as soon as possible. We appreciate your patience.

The infrastructure upgrade that was scheduled for today (10/4) has been postponed. We will post an update when the new date has been set.