2K Support

WWE2K26 Cross-Platform Community Creations on PS5 are back online. Thank you for your patience!

NBA 2K Playgrounds 2 online servers will be permanently shut down on August 20, 2026. More info: support.2k.com/hc/articles/33…

WWE 2K24/2K25 Server Maintenance Alert! Offline play is fine, but expect online issues: Oct 15: 11:00-13:00 CEST (02:00-04:00 PDT) Nov 5: 09:00-13:00 CET (00:00-04:00 PST) Online modes will be back to normal afterward!

We have identified the cause of the persistent “A problem has been encountered..” error during games in The City when using certain save files. This issue will be resolved in an upcoming patch update, and we will share the patch release time as soon as possible. Thanks for your patience. discord.gg/nba2k #NBA2K26

Online modes have been fully restored. While no save data corruption occurred, users who were playing during the outage may have lost up to their last 30 minutes of playtime. If you believe you lost more than 30 minutes of data, please reach out to us at support.2k.com

We're taking PGA TOUR 2K25 offline due to reports of corrupted save data warnings. Local Quick Play is still accessible while we investigate this issue. Please check our server status page for further updates. Thanks for your patience. pgatour.2k.com/server-status/

PGA TOUR 2K25 will be offline beginning 5 AM PT / 8 AM ET Friday, March 21, for two hours as we perform some planned maintenance and optimization. Offline modes will still be available. Thank you for your patience.

Connectivity to online modes for PGA TOUR 2K impacted by today's reported issues are now running properly and available.

We are aware of and are investigating reported concerns of issues related to connectivity across some PGA TOUR 2K game modes. We appreciate your patience as we work to resolve the issue.

We are aware of and investigating reported concerns of issues occurring when attempting to enter MyRISE. We appreciate your patience.

Attention WWE Universe PC: Virtual Currency from the Deadman and Bloodline Editions will be available on 3/14. Console: Virtual Currency from the Deadman and Bloodline Editions unlocks after MyFACTION team setup and is available in shared wallets between MyFACTION and The Island

We are updating our Terms of Service. Starting March 28, 2025, an in-game prompt will require you to accept the new terms to continue playing. To learn more, check out our FAQ: support.2k.com/hc/articles/38…

We appreciate the patience of our PGA TOUR 2K25 players on Xbox Series X|S as we have worked with Microsoft to resolve reported issues with in-game menus. A fix has been deployed to resolve the majority of cases. We'll continue to monitor and investigate any additional issues.

We are aware of reported issues from some PGA TOUR 2K25 players on Xbox Series S/X. We're actively investigating the situation, and are working with Microsoft on a fix. In the meantime, here is some guidance on a current workaround: support.2k.com/hc/en-us/commu…

The 2K Launcher has been removed for supported games on Steam and Epic Games Store. You can find more details here: support.2k.com/hc/articles/34…

Starting on November 18, we will begin sunsetting the 2K launcher. Supported games on Steam and Epic Games Store will receive a patch that removes the launcher. We'll share an update once the removal is complete.

And we’re back! All games impacted by our planned maintenance are now back online. Reminder: you may need to re-sign into your 2K account before restarting your game. Thank you for your patience!

Just a reminder that several games (except NBA 2K and Gearbox titles) will be offline for the next two hours as we perform some planned maintenance. See the full list here: support.2k.com/hc/en-us/artic… Thank you for your patience.

Note, NBA 2K24 will not be impacted

A number of 2K Games will be offline briefly on August 27 as we perform planned maintenance. Beginning 6AM PDT / 2PM BST / 3PM CEST / 12AM AEST and lasting until 8AM PDT / 4PM BST / 5PM CEST / 2AM AEST, Online modes will not be playable during this time.