Brendan Witcher

Reporting "the state of retail" and what is really happening. Thanks to @BillGriffeth @SueHerera the rest of the crew at @bizrpt for the great conversation. nbr.com/2018/05/17/nig…

Thank you to everyone at @GridDynamics & @googlecloud for putting on a fantastic event (and asking me to MC +moderate a panel)! Looking forward to the next one!

You're just going to have to click to find out: linkedin.com/posts/bwitcher…

AI: Our Modern-Day Cyrano bit.ly/3Iombzl via @Forrester

AI Is Our Cyrano: What Are We To Become But Echoes Of The Voice In The Shadows linkedin.com/pulse/ai-our-c…

Excited to share: I'm presenting at the National Association of Music Merchants conference - NAMM NeXT - as a featured speaker! I'll also be joining @NAMM President/CEO, @jmlynczak, on stage to discuss retail strategy, innovation, & digitial transformation next.namm.org

Now Live! World premiere of the all-new #IndianScout youtu.be/0wW8DTcsVWc #indianmotorcycle

Consumers mistakenly ordering tiny models of household items can click 'buy' w/o thinking But also, some online sellers deliberately trick customers into buying smaller and often cheaper-to-produce items, notes Forrester's @BrendanWitcher wsj.com/business/retai… #retail

Thinking differently is not the same thing as thinking with strategic differentiation.

Main Day 2 of #etailBoston is underway with @BrendanWitcher, Principal Analyst for #Digital Business Strategy leading a fireside chat with @clarksshoes #CMO to discuss how the 200 year old brand has embraced #Innovation #retail #ecommerce #ROBLOX

Join me at @RetailInnovate, June 13 - 15, 2023 at Chicago's McCormick Place where I'll be delivering a speech on what it really takes to win, serve, and retain customers.

@retailgeek Generally true.

Every time I get pitched some stupid survey about how consumers plan to shop, I throw up in my mouth. Stated shopping behaviors DO NOT correlate with observed shopping behaviors.

@retailgeek No, but hotels don't make money off empty fridges. ;)

I vastly prefer an empty hotel fridge to put my own stuff in vs minibar. Are people still in favor of minibars?

Check out my latest article: Retailers In A Tough Spot After Major Sales Announcements linkedin.com/pulse/retailer… via @LinkedIn

@kyurieff What's worse is I get the same suggestions.

Who does Instagram think I am 😭

My job, in some format, everyday. #howfunisthis

Hear from industry giants: @BrendanWitcher from Forrester, @shelleybransten from Microsoft, and Tony Lorentzen from Nuance Communications as they provide their insights, real‑world examples and best practices for leading‑edge CX. Register today for this J…lnkd.in/g6k76fBG

Looking forward to see @BrendanWitcher speak at #momentum2022 from @ManhAssocNews - Fun fact, we are both Columbia College Chicago alum! #retail @forrester

@JHanlon BRUTAL TRUTH! Love it.

Has anyone else's Twitter timeline content become materially worse over the last month or so? It's like a parade of the worst personality traits and most insufferable opinions curated by an algo that's juiced *so* hard towards engagement. I feel bad every time I open it now

Everything is disco sexy in Brazil, even the tech conferences! Thanks to @VTEXcommerce for asking me to speak at #VTEXDAY22!