CHSN Support

@SouthsideJ818 @CHSN_WhiteSox @CHSN__ Hi Joel, Glad you're enjoying the 'Front Row Seat' view! Tap the game broadcast in your multiview and you'll be able to hear broadcast sound! A red box will outline the view carrying the sound, which can be changed at any time. Let us know if you have any other questions!

Hey @CHSN_WhiteSox @CHSN__ I am loving the concept with ‘Front Row Seat’ for the White Sox games, but it needs a little tweaking to be really good. I get the idea behind it being ballpark sounds but it would also be really nice to have the TV broadcast audio as an option.

@ChrisDospoy @CHSN__ Hi Chris, We're sorry to hear you're having issues with seeing today's White Sox game. Please visit help.chsn.com to submit a ticket and we'd be happy to look into the issue for you. Thank you!

@CHSN__ what a dogshit app and a dogshit network. Constantly freezes. I can hear it but can’t see it. But hey as long as King Jerry gets his money, piss on us, right?

@BarstoolChief Hi Chief, We're sorry to hear you're having issues with this internet connection message. Please visit help.chsn.com to submit a ticket and we'd be happy to look into the issue for you. Thank you!

WHAT DO YOU MEAN I HAVE NO INTERNET CONNECTION THE GAME IS ACTIVELY STREAMING IN THE BACKGROUNG?!?! IT WONT LET ME CLICK “OK” THIS CHSN APP/SERVICE IS THE WOAT

@773JC @CHSN__ Hi JC, We're sorry to hear you're having issues with swapping your account access. Please visit help.chsn.com to read through our FAQs or submit a ticket and we'd be happy to look into the issue for you. Thank you!

@CHSN__ i am trying to switch my subscription and it won’t let me. It keeps taking me to a million different places to simply switch from a Bulls pass to White Sox pass. Bulls are trash and season is over, let me just switch to the White Sox. Why make it so difficult

@timpabich @whitesox Hi Tim, Please submit a support ticket at help.chsn.com, and we'll look into the issue further.

The @whitesox CHSN app sucks. Missed the first pitch. Missed the homer. Can’t watch. Typical. Sell the team

@Rus_Shackledord @CHSN_WhiteSox Hi Rusty, Please submit a support ticket at help.chsn.com and we'll look into the issue for you.

@CHSN_WhiteSox Why can’t I watch the game on the app that I’m already paying for?

Chase Meidroth starts the 2026 season with a BANG 💥

@jimwolfjr67 @CHSN_WhiteSox Hi Jimmy, Today’s pregame show started at 12:30pm and is live now. Let us know if you have any trouble accessing it.

First time paying for CHSN... got the channel on in my office... so there's no pregame show or programming at all? @CHSN_WhiteSox

@soxtimejack @CHSN__ Hi Jack, We're sorry to hear you're having issues with today's broadcast on the app. Please send us a note at support@chsn.com and we'd be happy to look into the issue for you. Thank you!

Anyone else have this picture issue with the @CHSN__ app? Never had this issue before. Really really annoying tho

@JoeyDaClown @CHSN__ Hi Joey, We're sorry to hear you're having issues with today's broadcast on the app. Please send us a note at support@chsn.com and we'd be happy to look into the issue for you. Thank you!

The @CHSN__ app is a real piece of shit! Fix it dammit!

@breemazingg @3rd_charm @CHSN_Bulls @CHSN__ Hi Bree, We're sorry to hear you're having troubles. It looks like your feed is starting from the beginning/pre-game. You may need to fast forward to the end of the game to get to the ceremony. If you need additional assistance, please email us at support@chsn.com. Thanks!

@CAMAR10 @CHSN__ Hi Mario, We're sorry to hear you're having issues with tonight's broadcast on the TV app. Please send us a note at support@chsn.com and we'd be happy to look into the issue for you.

Another day another headache trying to watch @CHSN__ on my firetv. Works on phone but says subscription is not valid on tv. Missed the d-rose pregame.

@JD37_ @CHSN__ Hi JD, We're sorry to hear you're having issues with tonight's broadcast on the mobile app. Please send us a note at support@chsn.com and we'd be happy to look into the issue for you.

@JWengerART @CHSN__ Thank you for your interest in CHSN! Unfortunately, CHSN is not available in New York, as New York is outside of our regional coverage area. We recommend looking into an out-of-market plan in your area. We appreciate your understanding!

@CHSN__ How do I get #CHSN in #NY in order to witness my all time favorite player’s jersey going up in the rafters??

@stevewsop @CHSN__ @Capitals Hi Steve, We're sorry to hear you're having issues with tonight's broadcast. Please send us a note at support@chsn.com and we'd be happy to look into the issue for you.

@sean_janko @haffball7 @JamesFox917 @CalebForMVP @whitesox Hi Sean, We’re sorry to hear you had trouble logging in. Could you please send us an email at support@chsn.com so we can look into the issue for you?

@haffball7 @JamesFox917 @CalebForMVP @whitesox Fwiw I pay for CHSN WhiteSox package only and I couldn’t login, also I’m from Iowa.

@whitesox press conference streaming on youtube page or just CHSN?

@brosiah22 @Noahp245 Hi Luke, We're sorry to hear you're having issues with the app. Please send us a note at support@chsn.com and we'd be happy to look into the issue for you.

@Noahp245 The CHSN app is horrible

Ridiculous that I can’t watch the press conference because I don’t live in Chicago. I’m signed in to a CHSN account and I just get a message that I’m outside the viewing area. I don’t get why every sport makes it difficult to watch their games

@Noahp245 Hi Noah, Please send us a note at support@chsn.com and we'd be happy to help you understand or resolve the issue.

@intermoper Definitely happy to clarify. You can be assured all locally-broadcast games will be available through CHSN, but the NHL reserves the right to provide a certain number of games to its national TV partners. This overrides CHSN's ability to broadcast those games.

@CHSNSupport So I’m paying for “the opportunity” to watch the Blackhawks, not the guarantee. Thank you for the gamble, I guess?

@CHSNSupport of the last 6 Blackhawks games, 2 have been on your channel. This is what I’m paying for?

@DadSobles @CHSN__ Hello, We're sorry to hear you're having troubles with linking your TV provider. If you wouldn’t mind sending us a note at support@chsn.com, we can look into this for you. Thanks!

Hey @CHSN__ how many times do I have to sign in with my Xfinity account before your trash app will let me watch games? More than 3 at least apparently.