CalMac Ferries

@BUSTERSUTVESSEL Good morning, yes the departure from Castlebay is 07:30. Check in is 45 minutes prior to departure for vehicles and 30 minutes for foot passengers. Thank you

@McgLes Hi there, if you could send us a message with your booking reference anc confirm the name and address then we'll take a look at space to amend you onto Friday instead. Thanks

@CalMacFerries Tiree Oban ferry cancelled Thursday. What are the chances of getting off Tiree on Friday?

@JonathanAr13805 Hi there, can you please send us a private message so we can confirm some security questions and we can look into this for you? Thank you

@CalMacFerries You have changed our ferry bookings for August (so far ahead) to inconvenient times. Go online to amend you say. I went online and it said, can't amend please phone. I phone and the message says that the call can't be answered, go online. Ridiculous #CalMacFerries

@FionaCarter75 Hi there, we apologise for the inconvenience caused by the disruption, if you could please send us a direct message with the booking reference we can take a look for any alternatives if possible.

@CalMacFerries can’t believe you have cancelled my elderly parents ferry. Leaving them to find accommodation for 2 nights before you can accommodate their crossing. Unacceptable.

@FPLCraigy Good evening, can you please send us a DM to confirm your booking reference number and email address and we can take a look at this for you?

@CalMacFerries I made a booking as a ‘guest’ on the website, but after I booked I created an account with the same email address I made the booking with. Is there a way to add this booking to my account, as it is saying I have no bookings found on the system

@BishopburnB Hi, our page is kept up to date within the impacted bookings section. Our booking system will temporarily close for sailings between Saturday 2 May - Sunday 17 May. This sections is kept up to date at all times. You can chekck on this through calmac.co.uk/en-gb/service-…

@CalMacFerries @CalMacFerries have called told to keep chewing the website With travel imminent it would be old to make other arrangements as well Can you possibly publish updates of where you are on the troon / Brodick arrangements even in the “broadest” sense Eg “sorted to 1st Ma” etc

@CalMacFerries trying to contact to understand what alternative arrangements are for already booked ferries But failing miserably - how to get in touch ?

@thomas_samson are you are having issues with the web page please call all our contact centre on 0800 055 6000 and they can assist you with this. Thanks Rachel 3/3

@thomas_samson customers to advise of any changes to their booking including change of departure/arrival time and departure/arrival port. We are sorry for any inconvenience this may cause. ' We will update the web page and socials should this change. When sailings are open for new bookings 2/3

@CalMacFerries Hi looking to book Troon to Brodick return next Sunday (26th) but nothing showing on the website, despite sailings being reinstated from today, can you advise please? 🤷‍♂️

@JulieB__ Good evening, we're sorry that you are not able to get through to our customer engagement centre due to high volumes of calls. Our colleagues are working as quickly as they can to clear the queues however, call volumes remain high. Thanks

Well @CalMacFerries - been on hold to your customer service for an hour. You sent a text at 16:56 asking us to call office to change 10am sailing tomorrow. Terrible service as always.

@JSMac5 Good morning, the service status will always have the most up to date information regarding service. Sailings up to and including Friday 17 April are cancelled. Thanks

@CalMacFerries Hi, Re Mallaig- Lochboisdale on Fri 17 April. On your Service Status it states no ferry “up to and including 17/04”. But Tidal Update section says there is a ferry on 17/04. Which is it? Thx.

@runnercake Good morning, if you can send us a DM here: x.com/messages/compo… with your booking reference, email address and full name on the booking we can look into this for you. Thanks

@CalMacFerries our ferry sailing was cancelled and no way of getting hold of anyone to get our refund

@CatDalmore20 Good afternoon, this service is currently cancelled due to a technical issue. An update will be provided later today. Please keep updated here: calm.ac/25

@CalMacFerries hi what’s the latest news on the Stornoway ferry

@BUSTERSUTVESSEL Glad to hear your sailing has been arranged. Thank you for your comments.

@BUSTERSUTVESSEL Hi there, if you have not received notifcation I apologise. If you require assistance our engagement centre is now open. Their direct dial is 0800 066 5000 and will be able to assist.

@Mimi_UKLondon Hi there, I am sorry to hear this. if you could provide your booking reference with the full name on the booking we can take a look at refunding this for you. Thanks

@CalMacFerries good afternoon. We were booked on Oban ferry today (11/4/26) to Craignure and then Fionnphort to Iona…..day return. Due to weather and shortage of vessels these have been cancelled. How do we get a refund. All emails bouncing back as undelivered.

@BUSTERSUTVESSEL Hi there, the ports will be working on moving affected bookings to new sailings, once they have been completed you will be contacted. Thanks

@ruthpatrick0 Good morning, we are sorry you were unable to get through we are experiencing a high number of calls currently. Can you please send us a direct message to confirm some security questions regarding your booking and we can look into this for you. Thank you

@CalMacFerries we were booked on the 11.05 from Brodick to Adrossan, now cancelled. Any space on sailings to Troon? The phone lines are not picking up

@TsypSmith here: calm.ac/41 2/2

@TsypSmith Todays service resumed at 09:45 from Brodick, however, sailings remain liable to disruption or cancellation at short notice due to adverse weather forecast. Customers are advised to travel in the morning where possible. Please keep updated on the service status 1/2

❌RED #Oban #Castlebay 10-11Apr Due to forecast adverse weather, this service is cancelled.