@davecapparelli Thanks for reaching out, we are sorry to hear this has been your experience. We've looked into your account and can confirm that it is closed and we've ensured all payment methods have been removed. Please let us know if you have any other issues.
@Certify certify was great until we closed our company and tried to closed our certify account. There is no way to cancel the account and no way to remove your credit card. Beware! Don’t sign up or you will be a hostage.
@BessBest This is certainly not the experience we want you to have. We are here to help. Can you please DM us the email address associated with your Certify account?
@Certify Certify was the best at customer service. Since becoming Emburse Certify they don't answer support question emails. Simply do not answer. Stay away from them.
@jailbailmeout We’re sorry to hear about this issue. We did experience a small outage earlier this week that’s now resolved. You can stay up-to-date on site performance and sign up for notifications at status.certify.com.
@Certify I've given you a year to try and work out issues, but problems continue to mount. Not being able to reconcile charges where an unregistered card was used, receipts consistently mis-read by your AI especially if uploaded from my computer, receipts not populating, etc.
@briangilbert301 Hi Brian, thanks for reaching out. Not to worry -- we've received your request for support and someone from our team will respond to you shortly.
@LukeInTH Hi Luke, we're sorry to hear you're having issues with the app. We want to help. Please reach out to us by calling 1-888-925-0510 or email support@certify.com.
@LukeInTH We're sorry to hear this, Luke. This is certainly not the experience we want you to have. Please reach out to our Support team, and we’ll work with you to help correct the issue: 1-888-925-0510 or support@certify.com
@AndrewKiel Hi Andrew, sorry to hear that. Could you please DM us with your company name and email address, so we can escalate to the right people? Thanks!
Join us for Emburse in Motion, a virtual event celebrating what matters most: our customers' success. Leaders will take center stage to cover advancements from the past year and share what's in the works. Register now!
emburse.com/learn/events/e…
With their previous process, ALKU's finance team was constantly chasing missing invoices - a very time consuming activity. Now, our technology does all the heavy lifting, automatically. Learn how.
certify.com/resources/case…
Getting in control of your finances is complex at the best of times, but attempting this during a pandemic and an economic downturn only magnifies the issues. Learn how you can free up time for your business through an automated accounts payable solution. certify.com/Safeguarding-y…
The highest-rated brands in 2020 have found the right balance of convenience, quality, and price when catering to businesses and their employees' needs. See how your favorites ranked in the H1 2020 SpendSmart report. certify.com/CertifySpendSm…
The "miscellaneous" spend category held the most transactions in H1 2020, as businesses quickly shifted to remote operations. Download the SpendSmart report for other trends and insights. certify.com/infographic-Ce…
We're partnering with ICAEW for a webinar discussing how AP professionals can contribute more by putting smart automation to work with benchmarks to back it up. The webinar will take place on 10/20/2020 15:00 - 16:00 GBT. Sign up today!
events.icaew.com/pd/18284/reinv…
Amazon transactions grew 110.5% compared to H1 2019 data as employees shifted to work from home. What other industry categories saw notable changes? Download the H1 2020 SpendSmart report to find out. certify.com/CertifySpendSm…