Cindy CB

Hi @BrightonHoveCC will there be a recycling calendar this year to print off please?

@sainsburys Thanks but I can see what they have in stock on the app, I’m concerned with the @SurcareUK fabric conditioner not being available to buy on the app for home delivery. Can you please confirm if it’s coming back in stock soon?

@CindyCB Hi, Cindy. For any stock related queries, please visit tinyurl.com/4ap7n49w. Rob

Hi @sainsburys it seems @SurcareUK products have started disappearing from your shops in Brighton. Please say they are coming back?? 🙏

Hey @sainsburys what’s up with there being no Schar GF bread at your Newhaven store? Been a few weeks now ☹️

@sainsburys …? Anyone? 🥺

Morning @sainsburys Load of rotten grapes in my delivery order today ☹️ You guys really need to make it easier to report these things on the app (like Asda do!).

@sainsburys Thanks, have DMed you with my details now.

@CindyCB Hi there, Cindy. I'm terribly sorry about the spillage! Please DM us using the link below with your full name, address and email. I'll look into this. Natasha

Thanks @sainsburys for delivering my shopping with something highly fragrant spilled all over it today. I’m allergic to fragrance so have had to wash and bin half my shopping. Really not good enough.

@sainsburys Thanks, have sent that now.

@CindyCB Hi Cindy. I'm sorry for the issue on the order. For security, can you confirm the full name, full address and email address? Please use the link below to DM us. I'll feed this back for you. Thanks, Shezad twitter.com/messages/compo…

Morning @sainsburys this packet of ham was delivered open in my shop today ☹️

@sainsburys Hi Daniel, that’s worked thanks. Any idea why it’s happened?

@CindyCB Hey Cindy, sorry about the issue checking out! Can you give this a go on the website if you're using the app please? Daniel

Hi @sainsburys can’t check out my trolley for online order, keeps saying there’s a problem. Just my account or is it a wider problem?

@sainsburys Hi Daniel, have sent that straight through on DM now. Thanks

@CindyCB Hey Cindy, sorry about the poor quality avocado! Can you DM me via the link below with the full name, address and email address on the account please? Daniel twitter.com/messages/compo…

@sainsburys Morning Sainsburys. One of my avocados in my delivery was rotten this morning 🤢 Can I get a refund on that one please? Thanks

@sainsburys Hi Humira but that’s not the product I mean. It’s the minis I am after. They are a stack of 3 mini pots. These are suddenly unavailable from my delivery ring store. google.com/shopping/produ…

@CindyCB Holy Moly Guacamole: Original 150g Is showing that this product is available to buy in different flavours. You’ll receive a Customer Satisfaction survey shortly. This is for you to rate how well you think my colleagues and I did today on Social Media. Thanks, Humira

Morning @sainsburys Have you stopped selling the ‘Holy Guacamole’ individual portions? Was really enjoying those 🥲

@sainsburys Hi Mumtaz, I can’t link the product as it seems to have disappeared when I look for it on the app. It’s by Holy Guacamole and it’s three individual portions of guac. My delivering store is Newhaven.

@CindyCB Hi Cindy, Thanks for getting in touch. Could you please DM us products link from our website and in which store you're inquiring for? I'll assist you further. Thanks, Mumtaz twitter.com/messages/compo…

@sainsburys Great, thanks for letting me know Sadaf.

@CindyCB Yes, this can still be done, however it is within the drivers own discretion whether they accept them or not. Sadaf

Morning @sainsburys can we still give plastic carrier bags to your delivery drivers to recycle?

@sainsburys Thank you Greer.

@CindyCB Hi Cindy, I'll take a look into this for you and get back to you ASAP. Greer