ClaimDOC

Good luck to our brand ambassador, Audi Crooks, and the Iowa State Cyclones as they get set to face Syracuse in the NCAA Tournament this weekend! All eyes on the nation's No. 2 scorer as she looks to lead the Cyclones to a first-round win. Let the madness begin! #CyclONEnation #AudiCrooks #MarchMadness

Even the most common questions get the VIP treatment from our member advocates. Thank you, Jessa, for showing there's nothing routine about great service! #WhyClaimDOC #MemberCentric

Last weekend, we went down the rabbit hole as a table sponsor at the Capital City Pride Gala. With the theme, "Welcome to Wonderland," we wore our biggest Cheshire Cat grins as we celebrated the people and organizations that help create community throughout Iowa. #CapitalCityPride #ClaimDOCculture #PrideGala

March Madness is finally here, and we're locked in! We can't wait for Selection Sunday to see where our brand ambassador, Audi Crooks, and the Iowa State Cyclones land. Bring on the madness! #CyclONEnation #AudiCrooks #MarchMadness

Location matters. That's true whether you’re buying property or getting a colonoscopy. In her latest Audit Spotlight, Cynthia Swanson examines the striking cost differences of a colonoscopy when performed at an ambulatory surgery center or a hospital. hubs.la/Q046DHtK0 #WhyClaimDOC #MedicalBilling #ClaimAuditing

The right partners make the work feel lighter. TPAs that take control and fully own their roles are helping to raise the bar for unbundled, self-funded health plans. Find out how they’re doing it on the latest ClaimTalk with Luke Schafer of BRMS, Shay Butler, Dallas Lovell and Danielle Young. hubs.la/Q046pg860 #ClaimTalk #SelfFundedHealthPlans #TPA #RBP

Third-party administrators took it on the chin in the last two episodes of ClaimTalk. But being a TPA isn’t easy, and the ones that treat it that way are usually the problem. This month, Luke Schafer of BRMS joins us to explain why unbundled, self-funded health plans need TPAs that not only own their outcomes but operate as one team with their vendor partners. hubs.la/Q045WTyj0 #ClaimTalk #SelfFundedHealthPlans #TPA #RBP

When leaders aren’t visible and approachable, questions die quietly and clients pay for it later. The real service risk isn’t bad people; it’s cultures where hierarchy and closed doors keep people from asking questions. We unpack how good TPAs operate on the next ClaimTalk with special guest Luke Schafer of BRMS. #ClaimTalk #SelfFundedHealthPlans #TPAs

They may be a small group, but this month’s anniversary crew is mighty! Our people keep us moving forward, and this month we’re excited to celebrate six team members and the impact they make every day. #ClaimDOCculture #HappyAnniversary

Childbirth doesn't always go according to plan, but when unexpected complications arise, the last thing a new parent should worry about is an overwhelming hospital bill. One DirectAccess+ member could have faced a financial crisis just as stressful as her baby's complicated birth with a traditional health plan. After our auditing team took a closer look, she saved more than $10,000. That's money that could be put to use where it mattered most: caring for her new baby. See more examples here: hubs.la/Q0452w2R0 #WhyClaimDOC #ClaimAuditing #SelfFundedHealthPlans

This week, we took time to celebrate Black History Month with a catered lunch from Flying Mango! Grateful for the people and cultures that shape who we are. #ClaimDOCculture #BlackHistoryMonth

A lot can change in one year in our industry. And the reference-based pricing space is heating up thanks to the momentum of brokers taking notice and pitching nontraditional health plan options in 2025. Founder and CEO Ben Krambeck gives an inside look at how these changes have impacted ClaimDOC (in a good way) and what lies ahead for us and our partners in 2026. Read the article here: hubs.la/Q044JWM_0 hashtag#WhyClaimDOC hashtag#RBP hashtag#HealthPlans

Our last two episodes on vendor struggles didn't tiptoe around the issues we've seen with some TPAs. On the next ClaimTalk, we hear a TPA’s perspective. Luke Schafer of BRMS joins Danielle Young, Shay Butler and Dallas Lovell to discuss what effective TPAs like BRMS do well. #ClaimTalk #TPA #ReferenceBasedPricing

Big thanks to Tyler Noga, Jake Kerns, Levi Eblen, Josh Steuterman, Teresa Lown and Amy Howells for representing ClaimDOC at the Courage on the Court wheelchair basketball tournament on Friday! We're proud to support Can Play's efforts to remove barriers to participation for Des Moines children. #ClaimDOCculture #CourageOnTheCourt

What does elite member advocacy look like? Decisive ownership, proactive communication and total accountability from start to finish. Great work, Devlyn! #WhyClaimDOC #MemberCentric #RBP

Congratulations to our own Amy Howells, J.D., M.P.H., who will be serving as president of the Iowa chapter of the Association of Corporate Counsel this year! View the full list of ACC-IA officers here: hubs.la/Q042JHWY0

We kicked off our Super Bowl festivities a little early today with not one, but two friendly showdowns: an epic chili cook‑off and a football toss contest! Congratulations to our champions, and to everyone who brought the heat in the kitchen or showed off their picture‑perfect spirals. You all made it a delicious and fun way to kick off the weekend. Chili Cook-Off 1st Place: Bobbie Johnson — Cajun Chili 2nd Place: Toria Guyot — Chili Verde Football Toss 1st Place: Katie Heggen, Jessa Olson, Ryan Flanery and Mayquelin Cisneros. 2nd Place: Cory Nelson, Yasin Mohammed, Rich Evans and Shawnna Morris

Everyone loves to say they have "best-in-class" solutions. But can they show up when something doesn't go as planned? Watch the latest ClaimTalk to catch up on Part 2 of our conversation on vendor struggles. Emma Fox, Bruce Hansen, Stephanie Mohr and Danielle Young return to discuss why the self-funded, unbundled model isn’t about avoiding problems. It’s about choosing partners who don’t crumble when they have to solve one. hubs.la/Q041PVv20 #ClaimTalk #RBP #SelfFundedHealthcare #HealthBenefits

The heart of ClaimDOC is its people, and we love having a team that consistently outperforms expectations. This month, we have a lot of appreciation to show with 15 members of our amazing crew celebrating anniversaries! #ClaimDOCculture

Another ClaimDOC pickleball tournament is in the books! Congratulations to Andrew Dort and Bryan Gill of No Moral Compass for dinking their way to victory. Big congrats to our runner-up: Super Smash Bros (Tyler Noga and Maureen Kieu) and thank you to all participants for contributing to an event filled with camaraderie, good sportsmanship and memorable moments. #ClaimDOCculture #Pickleball