DigitalOcean Status

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@PawRami Hello there, We request you to please elaborate on how we can be of help! Alternatively, you can reach our support team via a ticket to elaborate on the issue or create one using our Contact form. Please provide the ticket # to enable us to expedite the resolution. Thank you!

@DOStatus I should allways access my fucking acct and nobodybshould be watchin me

Investigating: As of 16:34 UTC, our Engineering team is investigating reports of errors and timeouts on control plane operations for Managed Databases. The issue is affecting multiple database engines, including PostgreSQL, MySQL, Ope… stspg.io/d56qlw805ywv?u…

@Westernsport We just sent a DM, please review your inbox. Thank You!

@DOStatus I do not know how to dm you. I gave you the ip address. 159.65.172.37 my domain is WesternSport.com and it is down with your service.

DigitalOcean’s new status page is now live! Sign up to stay up-to-date on status events via RSS feed, text (SMS), and email. 🔗status.digitalocean.com

@Westernsport We haven’t seen widespread reports yet, but our team would be happy to take a closer look. Could you DM us the email associated with your account so we can investigate further and help get this sorted for you?

@DOStatus My site is down with you guys. There is a problem. Please reset my server to get the site back up and running. 159.65.172.37 WesternSport.com

@JesterMule Sure, please review your inbox. Thank You!

@DOStatus Can you send me a DM?

@DOStatus my site is down. your login page is down. my root access is down. wtf is going on at Digital Ocean

@0xmax37 @elboletaire @paddix Hi Maxime, Thanks for reaching out regarding the App Platform deployment issue. Our engineers are currently investigating an issue impacting new App Platform deployments. Our status page has been updated as well. Please check out the page here: status.digitalocean.com/incidents/v86l…

@DOStatus @elboletaire Same problem @DOStatus @paddix

@DOStatus your status page says all is OK but builds for app platform aren't building, this one has been +30' waiting so far

@elboletaire Thank you for sharing the ticket number. We have already engaged the appropriate team regarding your concerns and the ticket you mentioned! Once they’ve had time to investigate the issue, we will follow up with you as soon as possible via ticket.

@DOStatus OK but I still cannot DM you so here's the ticket number 11623441

@elboletaire In order to resolve this issue, we’ll need to create a support ticket for our engineers to review it thoroughly. You can send us your registered email address or you can also create the ticket yourself using our contact form. do.co/3vBjlAl

@DOStatus Haven't opened an issue, should I? Not sure I can DM you here unless I pay for a verification 🤔

@ShawnTechMeetup Hello, thank you for bringing this to our attention. We understand how concerning repeated service interruptions can be, especially when you’re planning to scale. Please DM us your ticket number or registered email so we can review this with our team. We appreciate your patience.

@DOStatus DO MongoDB seems to be going down very regularly ! Around 11 times a month !! This is really alarming! Not sure if we can scale on your platform 🤦🏼‍♂️

.@DOStatus any issues with Frankfurt MongoDB cluster ? We don't seem to be able to access it from our App ?

Resolved: As of 17:55 UTC, our Engineering team has resolved the timeouts affecting the Cloud Control Panel and API. The issue was caused by a temporary overload on our infrastructure, resulting in 5xx errors for API requests and gate… stspg.io/hsgp2dqk83jk?u…

Monitoring: Our Engineering team has implemented a fix for the timeouts affecting the Cloud Control Panel and API, and is currently monitoring the situation. Services have recovered, and users should no longer experience 5xx errors wh… stspg.io/hsgp2dqk83jk?u…

Investigating: Our Engineering team is investigating an issue impacting our Cloud Control Panel and API. Users attempting to make API requests could see 5xx errors and users attempting to access the Cloud Control Panel may see gateway… stspg.io/hsgp2dqk83jk?u…

@noahthayez We apologize for the inconvenience. Our Engineering team is actively investigating an issue affecting the Cloud Control Panel and API. Please follow our status page for updates: status.digitalocean.com/incidents/l5cn…. Thank you for your patience!

@DOStatus Not able to login to DigitalOcean. Login just hangs after submit then times out.

Resolved: From 20:45 UTC to 21:06 UTC, users may have experienced issue affecting the Cloud Control Panel, API, and related services. Our Engineering team has confirmed that the issue is fully resolved, and all systems are now operat… stspg.io/4prtndy9bd0t?u…

Monitoring: Our Engineering team has implemented a fix for the issue affecting the Cloud Control Panel, API, and related services. We are observing recovery, and users should now be able to access their accounts and use the API with… stspg.io/4prtndy9bd0t?u…

Investigating: Our Engineering team is investigating an issue impacting multiple services including the Cloud Control Panel and API. Users may encounter errors when accessing their accounts or using the API. We are actively working … stspg.io/4prtndy9bd0t?u…

@Patrick99452824 Hi Patrick, We’re sorry to hear you’re having trouble accessing your server. We’ll reach out to you via direct message to look into this further and help resolve it.

@DOStatus Hello. My app is down I can't ssh to my server with my editor. Are you having issues?