Moov

@thecarabiner Unfortunately, we're not shipping to India at the moment

@GetMoov Hi Team, Can you ship to India?

@73Kerstin That's your order number. Please let us know the number of the ticket that you opened with our customer service. If you do not have it, please email support@moov.cc.

@GetMoov Hi moov team, I excitedly ordered my moov for my birthday over 10 days ago. When we wanted to check how long it would take to arrive, you cancelled the order. Can you confirm delivery times, stock availability please? Contacted CS email, but nothing since cancelation.

@73Kerstin Please let us know your ticket number

@jquintairos I see that we already replied to your ticket. Please double check your inbox, thanks.

@Jonaccs Please email support@moov.cc for assistance. Thanks.

@GetMoov 20+ days from order, 10+ days tracking information stuck at "item in route to postal facility", 5+ days without answer from support. Moov should at least make a statement explaining your situation and ask for patience, silence is the worst choice. M42370Q134247

@jquintairos Please email support@moov.cc for assistance with your refund.

@KLMhatesBrexit Please provide your ticket number so we can investigate. Thanks!

@iamtoogood101 We're sincerely sorry to hear that you feel this way. Please contact support@moov.cc for assistance.

@GetMoov Stay away from Moov. They sell faulty merchandise and do not respond in a timely manner to execute exchanges. The company used to be decent

True story: Monty has been wearing Moov for 1,095 days - not on his wrist, but on his ankle! Can you believe it? Get the full story here: instagram.com/p/Bn6h6M7lLDI/… #moov #getmoov #fitness #getfit #optoutdoor #peoplefeature #truestory #fitnesstracker

@Jakub33919848 Please contact support@moov.cc. Thanks.

@GetMoov @GetMoov I paid two weeks ago, customer service does not answer any of my emails ORDER: M42370Q134061 ORDER PLACED: 07/16/2020. Ticket Request #115771 moov.zendesk.com

@Jakub33919848 Hello Janire, our system indicates that the ticket number is correct. Please double check your SPAM folder, if you do not have that email please contact Support.

@Jakub33919848 Hello Janire, I see that ticket #115771 was replied. Please double check your SPAM folder and whitelist us to avoid further delays.

@deepak8781 We're so sorry, there are no service centers in your country. Please reach out to support@moov.zendesk.com we will be happy to help.

@GetMoov hey is there any service center at india,mumbai,my band is not working even on change battery.

@vidya2002 Hello Laurie, I see that you sent two tickets on Saturday. Our working hours are Monday to Friday from 8 am to 5 pm. We usually reply within 2 business days. Thanks!

@Jakub33919848 Hi Jakub, I see that we received your ticket #115771 sent yesterday. We usually reply to all inquiries within 72 hours.

@MrJacobK Please avoid replying to your own tickets, this will update the ticket in the system and will take longer for us to see your request. Thanks.

@GetMoov I ordered my HR monitor in May and haven't received it yet. The tracking details haven't been updated since May 11th. The carrier says they did not receive the package to ship it further. Your customer service doesn't answer any of my e-mails!

@MrJacobK Hello Jacob, I do not see any emails under your name. Would you kindly share your ticket number?

@dingdongdade Kindly contact support@moov.cc. We usually reply within 48 hrs.

@GetMoov Hi there, I have a non functioning HR monitor that I have had no response on from your customer success. We purchased the items in April and I have not been able to use it yet. Can you do something?

@nj_diver Hello there, please contact support@moov.cc for assistance.

@GetMoov Went out earlier and my ankle MOOV kept shutting off. 4 times so turned the app off since it wasn’t working. Was fine the last time I used it (Saturday). Checked to see if it was a firmware issue but the app said it was up to date but there is something wrong

@sammstormborn Please contact support@moov.cc for assistance.

@rakshith05 Please contact support@moov.cc for assistance.

@GetMoov Hi MOOV team, I have ordered the moov equipment on 10th of this month I haven’t received it yet the package please let me know when can I except the item. Order number M42370Q133893. Kindly look into it ASAP