Think Healthcare

🏆 Tonight's the night — we're finalists at the HTN Primary Care Awards! We've been nominated for Digital Solution of the Year for our work with Denny Cross Medical Practice in Scotland. We're proud of what the team has achieved and excited to see how the evening unfolds. Good luck to all the finalists. Fingers crossed! 🤞 Live from 7pm at htn.co.uk #HTNAwards #PrimaryCare #NHSInnovation #THINKHealthcare

The 2026/27 GP contract mandates same-day urgent access. But it assumes the infrastructure is already there. For a lot of practices, it isn't. Our take on what the contract gets right – and what it leaves unanswered 👇 tinyurl.com/yefhcyxr #NHSPrimarycare #GPContract #HealthTech #GeneralPractice #PatientAccess

Your phone system shouldn't have a favourite chair. Ascend by THINK Healthcare puts your whole phone system in one app, on any device, anywhere. Whether you're at your desk, on a home visit, or answering calls while your computer decides to update. 💻 #NHS #CloudTelephony

Primary care is evolving. We’ve announced a planned VCN integration with eConsult to strengthen digital connectivity and streamline patient access. Smarter systems. Less friction. Better outcomes. Read more: eu1.hubs.ly/H0sf6FR0 #DigitalHealth #PrimaryCare #NHS #HealthTech

That's a wrap on #BestPracticeShow in London! What a fantastic two days. The energy and passion from everyone across the #NHS never fails to inspire us. Lots of great conversations, and huge interest in the new version of #VirtualCareNavigator, featuring AiMee, our friendly AI voice agent, and the only solution integrated with EPS to manage prescriptions safely by phone. Want to know more? Drop us a message or visit the link in bio. #GPPractice | #PrimaryCare | #NHSTech | #HealthcareInnovation | #BestPracticeLondon

Tomorrow's the big day! We're honoured to be finalists in the @health1tech Now Awards for both Case Study of the Year and Healthcare Improvement & Operations Transformation. We're grateful to be part of a shortlist full of inspiring projects. Best of luck to everyone involved. #HTNAwards #PatientAccess #HealthTech @FocusGroup

We're proud to share that Think Healthcare has been named a finalist in two categories at the @health1tech Now Awards 25/26: - Case Study of the Year - Healthcare Improvement & Operations Transformation Our shortlisted project highlights how modern telephony tools are being used to support GP training and development - blending the familiarity of phone access with the benefits of digital automation. Huge thanks to the practices we work with every day and congratulations to all the other finalists doing brilliant things for the NHS. #HTNAwards #DigitalHealth #PrimaryCare

We're proud to share that Think Healthcare has been named a finalist in two categories at the @health1tech Now Awards 25/26: - Case Study of the Year - Healthcare Improvement & Operations Transformation Our shortlisted project highlights how modern telephony tools are being used to support GP training and development - blending the familiarity of phone access with the benefits of digital automation. Huge thanks to the practices we work with every day and congratulations to all the other finalists doing brilliant things for the NHS. #HTNAwards #DigitalHealth #PrimaryCare

Wishing you, your practice teams, and your patients a wonderful time over the holiday season. We genuinely appreciate the trust you've placed in us this year. Your challenges made us sharper. Your practice became our purpose. Take a break. Rest up. Spend time with your favourite people. You've earned it. When you're ready for 2026, we'll be here with improved support to help you get the best from your technology, major enhancements to Ascend and new AI and integration work to make your systems simpler and more connected. We can't wait to show you what's possible. All the best, The Think Healthcare Team

At Denny Cross Medical Centre, Think Healthcare's cloud telephony is doing more than improving patient access, it's supporting staff training, complaint resolution and day-to-day operations. With fewer missed calls, easier callbacks and local support that understands Scottish primary care, the impact has been clear. Read the full story 👉 eu1.hubs.ly/H0qBMzw0 #PrimaryCare #CustomerStory #CloudTelephony

Adam, Chris and Dave from the Think Healthcare team will be at the East Sussex Practice Managers Conference on 19th November 2025. If you're attending, come and say hello. We'll be on hand to chat about how NHS-ready telephony and digital tools can help ease pressure, improve access and support neighbourhood working. #PracticeManagers #DigitalHealth #GPPracticeSupport

We're proud to share that our "Patient Portal You Can Call" has been named Patient Portal Project of the Year at the 2025 Health Tech Awards. Delivered in partnership with Horizon Healthcare, this project reimagined what a patient portal could be, making it accessible by phone, not just online. Patients could request prescriptions, book reviews or chase referrals using any handset. The results speak for themselves: - 1,500 fewer calls a month - More time for staff - Better access for patients Huge congratulations to Tina and the whole Horizon team for their vision and leadership. Interested in how this could work for your practice? Let's talk. 👉 eu1.hubs.ly/H0pbRM80 #HealthTechAwards #PatientAccess #NHS

October is Cyber Security Awareness Month - a reminder that keeping patient data safe is everyone’s responsibility. At Think Healthcare, security and privacy are built into everything we do. From Cyber Essentials Plus and ISO27001 certification to full compliance with the NHS Data Security & Protection Toolkit, our systems are designed to keep patient information protected at every step. Want to know how secure telephony can support your practice or PCN? Get in touch - we’re here to help 👉 eu1.hubs.ly/H0p7w830 #CyberSecurityAwarenessMonth #NHSDigital #ThinkHealthcare #HealthTech

We are proud to introduce Think Healthcare (powered by Focus Group) as our trusted partner. As one of the UK’s leading providers of essential business technology, Think Healthcare specialises in NHS communication services and digital solutions, supporting thousands of healthcare organisations. With 20 regional offices across the UK, they combine national scale with local expertise, offering: ✔ IT services & digital workplace solutions ✔ Telecoms & connectivity ✔ Cyber security & mobile services Their mission? Delivering reliable, cost-effective technology that aligns with NHS strategy while meeting the unique needs of pharmacies. Discover how Think Healthcare can support your business: portal.npa.co.uk/npaportal/s/kn…

Craig & Ilon are all ready to go at this years The Pharmacy Show in Birmingham. Pop by the stand to find out why we're the trusted telephony partner of the NPA - National Pharmacy Association and how having a phone system that's tailored to the needs of healthcare can benefit you & your patients! #NHS #CommunityPharmacy #PS25UK #pharmacyshow

The team are all set for day one at Best Practice Birmingham. Come and say hello at Stand J36 - we’re showcasing the only virtual receptionist fully integrated into your clinical system, including EPS prescription requests by phone. If you’re looking to reduce admin, ease pressure on reception, and improve patient access, we’d love to show you what’s possible. #BestPracticeShow #NHS #PrimaryCare #DigitalHealth #VirtualCareNavigator #ThinkHealthcare

We're heading to @BestPracticeUK Birmingham 8th - 9th October! If you're looking to improve access, reduce phone queues, or streamline self-service in your practice or PCN, come and see how we're supporting over 1,500 NHS sites with cloud telephony built for primary care. Find us at Stand J36 - we'd love to chat. #BestPracticeShow #DigitalHealth #NHS

Look what just arrived in the post! We’re proud to have been recognised by Health Tech Digital for both Best Communication Solution and Best Use of Technology in Primary Care. Thank you to the practices, PCNs, ICBs and health boards we work with every day - your feedback, ambition and collaboration shape everything we do. And thank you to Health Tech Digital for celebrating innovation that puts patients and NHS teams first. #NHS #PrimaryCare #HealthTech #AwardWinners

Another fantastic Scottish National Users' Group (SNUG) event... An incredible organisation who share our passion for sharing knowledge and helping patients! Great to chat to people about what can be achieved, both with current telephony systems, our new next-gen platform, and also the No.1 virtual receptionist in the #NHS Virtual Care Navigator!

We've launched our very first Think Healthcare newsletter. It's designed for GP surgeries, PCNs, clusters, ICBs and health boards - bringing together product updates, practical tips and support ideas to help NHS teams get the most from their cloud telephony and self-service tools. Written by a team of former @NHSuk staff (and patients), it reflects the challenges you're facing and the conversations we're having across the UK - about rising demand, tight budgets and the need for simple, effective tech that puts people first. If you're working to improve access, reduce pressure or just make things a little easier, this is for you 👉 eu1.hubs.ly/H0nt4910 #NHS #HealthTech #PatientAccess