Jennifer Misbach

@AmericanAir I have done that. They are not helpful which is why I am here.

@JMisbach While we do all possible to help, this is beyond our purview. You can, however, reach out to our AAdvantage Customer Service Team: bit.ly/ACSContact to further assist.

@AskCiti @AmericanAir I met the requirements for the Citi Platinum Select bonus, but the miles still haven't posted. Multiples months and calls, no resolution. Please escalate - I need this fixed. #CustomerService

@AmericanAir I have chatted and called Citi more than 5 times to address this issue and it has been to no avail which is why I am here. I am not calling again.

@JMisbach Our Citibank partner would be happy to look into this for you. They can be reached directly at, 888-766-2484.

@AmericanAir @Citi I met the spending requirement for my AAdvantage Platinum Select months ago, where are my 75,000 bonus miles? I keep getting the run around. #CustomerService #customersupport

@AskBarclaysUS I was approved for the frontier card yesterday and would like to use today to book a flight. Am being told I cannot since I don’t yet have the card. Why? How can I use it quickly to book a flight and get the cardholder perks?