Johnson & Johnson | Vision

@Onindough Hi, for reporting any queries, comments, complaints or adverse events related to products of Vision (marketed by Johnson & Johnson Vision India Private Limited), please email us at RA-VISAP-JJSV-APAC-C@ITS.JNJ.com.

@JNJVision need someone who is taking care of IOL division in Kolkata and suburbs. kindly respond with contact number

@ZahraVisram Thank you for contacting us concerning your experience with ACUVUE® Brand Contact Lenses. We would like to resolve your issue and need to speak with you directly. Please call us toll-free, at 1-800-843-2020, Mon-Fri, 10am to 5pm EST & reference ID# CP-0713845

Hi there, We are sorry to hear you had a negative experience with our product. We take your feedback seriously and use complaint information to drive quality improvement efforts and enhance customer satisfaction. In order for us to assess your experience thoroughly, please contact the ACUVUE lens team at VPIWEB@VISUS.JNJ.com and reference CP-0641588.

@JNJVision I am from India and user of Acuvue Vita lens. I reported a spontaneous adverse event over an email, and no one cared to acknowledge or revert. I work with EU counterparts and astonished to see how you ignore patient lives in reality! Kindly connect

Hi there. We are sorry to hear you had a negative experience with our product. We take your feedback seriously and use complaint information to drive quality improvement efforts and enhance customer satisfaction. We have passed your information on to the appropriate team. Can you please share your contact information so that we may reach out to learn more? Thank you.

No response received from @JNJVision yet (aug 30, 7pm ist) either on twitter or even to mail wherein spontaneous adverse event is reported

@Aneek_S9 Hi Aneek, we recommend speaking with your doctor about your specific lenses. You can also contact our customer service team: acuvue.com/en-us/contact-…

@JNJVision Can you please help me find the product details and authenticity from the model number or SN?

@LogicalandLegal Hi Cindy, yes we do! You can find our TECNIS vision simulator here: clearvisionforyou.com/en-us/vision-s….

Hi, thanks for your question. If you are a health care provider, please refer to the HCP Hub: surgical.jnjvision.asia. For further information, you may also reach out to your local J&J sales representative. Otherwise, please reach out to your local doctor for more information about available IOL options.

@JNJVision Do you know when TECNIS Odyssey will be available in VietNam?

#NEWS: Today, we announced we’re expanding the roll-out of our latest advancement in presbyopia-correcting intraocular lenses (PC-IOLs), TECNIS OdysseyTM, in the U.S. TECNIS Odyssey™ is our next-generation full visual range IOL* More than 14,000 eyes have already benefited from this latest innovation. Find out why surgeons are so excited about it! bit.ly/4enEaAG #TECNISOdyssey #VisionMadePossible *According to ISO 11979-7:2024, based on the clinical study of the parent IOL. Data on File. 2024DOF4002

#Ophthalmologists, this is for you! Don't miss our final “Vision Masters” event of the year. Join us for our national webcast, "Hear from your Peers: TECNIS Odyssey™ a Clinical Deep Dive" on December 17 at 8PM ET. Together, we’ll hear from Erin Powers, VP, US Sales & Marketing, Vision, Johnson & Johnson, alongside our surgeon faculty Dr. Daniel Chang and Dr. George Waring. This is a great opportunity to dive deep into the latest advancements in our TECNIS™ portfolio with a focus on TECNIS Odyssey™ IOL. Gain insights from esteemed peers, explore compelling case studies, and engage in discussions about real-world clinical performance. Whether you’re a new or experienced surgeon, this event is designed to enhance your understanding and elevate your practice. Secure your spot now! by following this registration link bit.ly/48XOayC We look forward to seeing you there! #TECNISOdyssey #ClinicalEducation #VisionMadePossible

We're sorry to hear you had a negative experience with our product. We take your feedback seriously and use complaint information to drive quality improvement efforts to enhance customer satisfaction. We have provided your feedback to our internal team, additionally you can submit more information about your experience here: acuvue.com/en-us/contact-…. Our team will follow up with you for more details.

@ACUVUE @JNJVision @JNJMedTech @1800CONTACTS This is true & exactly how I feel. reddit.com/r/contacts/com… Acuvue Oasis has been a vision oasis for decades. In the past year, not only did the packaging become cheap but so did the contacts material ... making eyes itchy, scratchy and unwearable. Read the thread below and this is exactly what I have been experiencing. Cheapening such an important thing is a crime. VISION IS NOT A PLACE TO CUT COSTS! BRING BACK THE QUALITY, ORIGINAL MATERIALS, PACKAGING and ALL THAT WAS USED TO CREATE THE BEST CONTACTS IN THE WORLD and fire everyone who made these cheap and disastrous alterations.

@JMistry1203 @shannonwongmd @ASCRStweets @aao_ophth @eyetubenet @AECOSurgery @MillennialEye @YoungMDConnect We take your feedback seriously and use complaint information to drive quality improvement efforts to enhance customer satisfaction. In order for us to assess your experience thoroughly, please contact our customer service at 1-877-266-4543 Option 2. Reference number CP-0521212

@shannonwongmd @JNJVision @ASCRStweets @aao_ophth @eyetubenet @AECOSurgery @MillennialEye @YoungMDConnect Sir i watched all your VediOS about cataract surgery.It is so much educational . My synergy iol lense after 3 days todat is still hazy and foggy. please advise bhaskar mistry

Which Premium Lens Implant is Best? Odyssey v ClearView 3 in 400 patients. Shannon Wong, MD. @JNJVision @ASCRStweets @aao_ophth @eyetubenet @AECOSurgery @MillennialEye @YoungMDConnect

@theresabloomer Thank you for your feedback. We will pass it along to the appropriate team with ACUVUE® Rewards. We will be in touch as soon as we have a response.

@JNJVision - On 6/3/24 I purchased a year supply of contacts for my twins.  I forgot to submit rebate. I submitted on 9/8, but was past the 2 mnth.  I messaged customer service, but they couldn't help.  As a long time customer, I was wondering if there was any way to rectify?

@duteous_sk Hi, thanks for reaching out. If you are a patient we recommend speaking with your eye doctor about your lenses. If you need further assistance please contact our customer service team: jnjvisionpro.com/en-us/contact-…

@JNJVision Want to check authenticity of my lens Model No. ICB00 How & Where to do it ?

@v3shrivastava Hi Vivek, please check your DM's for a response. Thanks!

@JNJVision is Tecnis Symfony OptiBlue is available in India? Where can I contact for details.

Shona takes pride in navigating the mountain when she’s skiing with her kids, but her glasses were limiting. With contact lenses, she can keep her goggles on all day to take the slopes with confidence. Learn more at jjvision.com. #VisionMadePossible

@kelli_telford Hi Kelli, we’re committed to driving diversity, equity, and inclusion through our hiring practices and employ a full-ranged approach to minimize barriers to equal opportunity. We’ve shared your feedback with Kelly to ensure DEI commitments are upheld with our staffing partners.

Meet our inspiring J&J MedTech team! Aixa Alarcon Heredia, Senior Principal Scientist at @JNJVision in Groningen, shares her passion for transforming patient vision by designing innovative intraocular lenses. Find your passion with us: bit.ly/3Ue0Vy0. #JNJMedTechProud

Switching between glasses and goggles made it difficult for Shona to navigate the mountain when skiing with her family. Switching to contacts helped. Learn what #VisionMadePossible means to Shona: jjvision.com

@idokadman Hi there, thanks for reaching out. We recommend you speak with your eye doctor regarding any substitutions, as they'll be able to guide you to the replacement that is best for you.

@JNJVision Hi. Since oxysept ultracare was discontinued, do you offer an alternative product?

Switching to contact lenses made a world of difference for Shona. With clear vision she was able to enjoy the simple things in life, like time with her family. Learn more about her story at jjvision.com. #VisionMadePossible