Les Jacobson

@DELTA had a wonderful Delta agent at the Sky Priority check-in at DTW. Mary Ann H., thank you again! You were wonderful, great service!

@kcmetrobus it doesn't help that a 306 just passed by its stop at 4th and Madison

@RTSMO Session 364 on arterial performance is underway. Come participate in Thurgood Marshall North.

#TRBNEXTGENTIM How to get institutional culture to infuse technology? Involve young staff. They grew up with technology and get it.

#TRBNExtGENTIM Emanuel - types of msgs that are more effective. Given political/jurisdictional issues, how do we apply Emanuel's advice?

New TRB publication: Deployment, Use, and Effect of Real-Time Traveler Information Systems ow.ly/2udrvh

@kcmetrobus nearly 50 minutes from 4th and Madison to the Express Lanes entrance today, getting on a 312.

@kcmetrobus not quiet from my perspective. 40 minutes so far on 4th Madison to Olive. New routing is terrible. Whole trip used to be 40 min