OYO4U

Thank you so much for your kind words @DeepikaBhardwaj, and for sharing this deeply moving story. We're truly grateful for your appreciation; it inspires us to continue making a difference, one stay at a time. ❤️🙏

@YogeshK13184 with you soon. ~RN i.ki.show/1AB4EF04AC (2/2)

@YogeshK13184 We understand your dissatisfaction and how difficult this entire experience must have been for you. Please be assured that your concern has already been highlighted to the relevant team. Kindly allow us some time while this is being reviewed, and we will share an update (1/2)

@oyorooms WYQH8541 Booked hotel from oyo app at 1279 and oyo app app show pay at discount 995 so I pay but now it's show 1906 amount pending what is this 1279 total amount and after payment in oyo app amount increase... This is the biggest frod frou your side..

@YogeshK13184 Hi, we understand your concern and the inconvenience this delay may have caused. Please be assured that your case is under review with the concerned team. Kindly allow us some time, and we will get back to you with an update at the earliest. ~RN i.ki.show/1AB4EF04AC

@OYO4U Soon soon bolkar 36 hour nikal diye now see you court after reaching home....

@ImamSanaa14303 we will get back to you with an update. ~RN i.ki.show/1AB4EF04AC (2/2)

@ImamSanaa14303 We understand how upsetting and unacceptable this experience must have been, especially at such a late hour. We have taken note of your booking ID, and please be assured that your concern has been highlighted to the relevant team for review. Kindly allow us some time, and (1/2)

@oyorooms Booked a room via @oyorooms on 4th April at Hotel Bidya Vihar, Patna, but was denied check-in because it was on offer. Staff also misbehaved. This is unacceptable and unprofessional. Need immediate action and refund.

@ImamSanaa14303 checked on priority and assist you further. ~RN i.ki.show/1AB4EF04AC (2/2)

@ImamSanaa14303 Hi Sanaa, we understand how upsetting this experience must have been, especially after having a confirmed booking. This is certainly not the experience we want for our guests. Please share your booking ID and registered contact details with us via DM so we can have this (1/2)

@PinkeshChhawra Hi Pinkesh, we believe our team has already connected with you and provided the required resolution. We’d love to hear your feedback on the assistance you received, as it helps us improve and serve you better. ~RN i.ki.show/1AB4EF04AC

@oyorooms I booked 02 room via oyo app I want GST bill I tried atleast 10 times to oyo customer care but nobody is having solution of this what's going on?

@Harsh9833_ Hi Harsh, we believe our team has already connected with you and provided the required resolution. We’d love to hear your feedback on the assistance you received, as it helps us improve and serve you better. ~RN i.ki.show/1AB4EF04AC

@riteshagar @oyorooms I've booked hotel on 20th of March from oyo in hotel Ak palace near mumbai airport but he refused to give me room so I booked offline as I've partner with I don't want to do any argument but I've gone through you hotel is very bad no privacy nothing

@prince90016409 Hi, we believe our team has connected with you with a resolution and has done the needful. Do let us know for further assistance. ~RN i.ki.show/1AB4EF04AC

@OYO4U Your team on call says no and your Twitter team says escalated. Stop this confusion! I am at the Nagpur property and need a clear answer Refund or Guest Substitution? If not resolved tonight, I will file a complaint with the National Consumer Helpline. @riteshagar @jagograhakjago

Urgent! @OYOCare @oyorooms @agoda Booking ID: 1997819590 Hotel:Collection O Nagpur Railway Station. Paid for 10 days in advance. Professional emergency, need to leave Nagpur. Hotel refusing guest replacement even with valid IDs. Please help save my 8 days of payment!#OYO #Nagpur

@Birajit_Das_Yz Thank you for sharing your contact number. We have shared it with our concerned team, and they will get back to you at the earliest to assist you further. ~RN i.ki.show/1AB4EF04AC

@OYO4U 7005314197 call on this number

@oyorooms @riteshagar I want to raise a serious complaint. A hotel named Super Townhouse Ulsoor is repeatedly creating bookings using my email ID without my permission. I never made these bookings, yet I keep receiving booking confirmations. Booking IDs: TXY75283, LXIK4576

@Birajit_Das_Yz Hi Birajit, we understand your concern. Our team attempted to contact you regarding your concern but couldn’t get through. We request you to please share an alternate number or a preferred time for a callback via DM so we can assist you promptly. ~RN i.ki.show/1AB4EF04AC

@OYO4U Today again i received a booking confirmation @riteshagar your team is not doing anything thay are taking only salary form you. From last 2 months continue I'm receiving fake booking confirmation on my mail who booked hotel using my mail id??? And it's a same hotel @oyorooms

@hisurjeetsingh We are getting this checked with our concern team and will connect with you soon with an update.~dc

@OYO4U @riteshagar Despite your earlier message claiming the concerns for booking ID **NAPA8542** have been “addressed”, the issues are **still not resolved**. Here’s fresh proof from the room right now — poor maintenance, exposed wiring, missing TV mount, dirty walls, and overall substandard condition exactly as I complained earlier. Nothing has improved. Please stop the scripted replies and escalate this immediately for a proper resolution (refund + compensation). I’m attaching the latest photo for your records. #OYO #CustomerServiceFail

TWEET:1 Extremely disappointed with my stay at @oyorooms @OYO4U . Booking ID: NAPA8542. Despite booking a Deluxe Balcony room, I was given a substandard room with: • No basic facilities • Non-working TV • Filthy room & washroom Multiple calls to reception went ignored. Please resolve this and process a refund for the service gap! @OYO_Care #OyoRooms #CustomerService #BadExperience

@kammal172260 @OyoCares as we work to ensure a resolution that meets the high standards we strive to uphold.~dc (2/2)

@kammal172260 @OyoCares Please be assured that we are actively looking into your concern with the utmost priority and care. Our team is committed to reviewing the situation thoroughly and will get back to you at the earliest with our findings. We sincerely appreciate your patience and cooperation (1/2)

@riteshagar @varunjain @prism @OYO4U @PiyushGoyal @PiyushGoyalOffc Very disappointed with my experience as a hotel owner with OYO I handed over my property to OYO 1 year ago expecting stable rent and professional management Unfortunately, the reality has been completely different

@hisurjeetsingh As checked, our team has already connected with you and assisted in addressing your concern. Should you require any further assistance, please feel free to write back to us—we’ll be happy to help.~dc

@OYO4U Still no issues have been resolved for Booking ID **NAPA8542**. I received a call as you mentioned, but no proper solution was provided. The room and washroom remain filthy, the TV is still not working, basic facilities are missing, and nothing has been fixed at the property. Please treat this as urgent escalation and resolve the matter immediately.

@TiruppurGuy to review the same at your convenience. We truly value your experience and aim to provide a hassle-free stay moving forward. Should you have any further concerns or require assistance, please feel free to reach out to us.~dc (2/2)

@TiruppurGuy Our concerned team has attempted to reach you multiple times regarding your concern; however, we were unable to connect as your number appears to have DND settings enabled. Please note that the necessary resolution has been shared with you via email. We kindly request you (1/2)

Imagine checking into a hotel and seeing blood on your bedsheet 🤢 Now imagine the company REFUSES to refund and keeps sending auto-replies. That’s @oyorooms for you. Booking ID: PH946567 @riteshagar is this your brand standard?

@prince90016409 We understand that the process may be taking some time and sincerely appreciate your patience. Please be assured that our team is actively working on your concern and is committed to resolving the issue at the earliest possible time. We will keep you informed of any updates.~dc

@OYO4U Your team on call says No and your Twitter team says Escalated. Stop this confusion! I am at the Nagpur property and need a clear answer Refund or Guest Substitution? If not resolved tonight, I will file a complaint with the National Consumer Helpline. @riteshagar @jagograhakjago

@prince90016409 understanding. ~RN i.ki.show/1AB4EF04AC (2/2)

@prince90016409 We understand your concern and sincerely apologize for the inconvenience caused. Please be assured that your case has been escalated to the relevant team. Kindly allow us some time while we work on this, and we will get back to you with an update. We appreciate your (1/2)