OFFSPRING Shoes

Please contact our Customer Service Team at help@offspring.co.uk for any questions😊

@GhostOfChampJc Hey can you please DM us with your order number, billing address and postcode

@ruz316 Hey! Please return anything purchased from OFFPSRING to a OFFSPRING store. Our OFFICE stores cannot accept.

@OffspringShoes can i return a purchase i made on the offspring website to an OFFICE store?

@Jamesgo43755928 Hey! You will be able to DM us now. How can we help you?

@OffspringShoes could you turn your dms on, can’t send you a message about my order.

@gjoakes Hey can you please DM us with your order number, billing address and postcode so we can assist

@AayushiiRami Hey can you please DM us with your order number, billing address and postcode so we can assist

@OffspringShoes I have a question regarding my return. Can you please dm

@ShaheerWilliss Hey can you please DM us with your order number, billing address and postcode so we can assist

@AbbieCaval77489 Hey can you please DM us with your order number, billing address and postcode so we can assist

@OffspringShoes I ordered a pair of shoes nearly 2 weeks ago, they’ve been lost in transit by Yodel I’ve been asked to get into contact with you. I’ve emailed last week and am yet to hear. Please help me

@zzeenniixx9 Hi, can you please DM us your full name order number and billing address so we can assist?

@BandzKd Hey can you please DM us with your order details so we can assist

@OffspringShoes hi dm me about my missing parcel please its urgent

@BlackRudeD Hey can you please DM us so we can assist

@EdisonMalick Hi Sorry to hear this. Ca you please DM us so we can assist? Thanks

@OffspringShoes first & foremost the delivery was super fast but the sneakers has a weird smudge on the suede. I’ll like to return em please

@elampx__ Hi Can you please DM us so we can look into this? Thanks

@OffspringShoes Hi I want to make a complaint, how do I get someone from customer services to follow up on my emails?

@Git2Bit Hey, you can DM us now!

@OffspringShoes Hi how can I Dm you? I have an issue

@Step68Vaughan Hey sorry to hear this, can you please DM us with your order number, billing address and postcode

@OffspringShoes Hi, can someone please help? I’ve emailed the help desk but had no answer. I’ve received an order, 1 pair fine but the other 2 not, 1 the wrong size & 1 damaged. Can someone help please?

@Chris23824 Hey, send us a DM with your order and billing details so we can investigate this for you

@a6sax Hey, send us over a DM with your order and billing details so we can investigate.

@Jess1371048 Hi Jess Can you please DM us so we can assist? Thanks

@OffspringShoes Where is my order? W70414350

@Rajiatweets Hi Can you please DM us so we can look into your query? Thanks

@OffspringShoes Have stolen my money. Product was sent back to warehouse. But refusing refund. No human being to talk to. Only digital cs. This is the last time I buy from Offspring. Absolute scam.

@LGroce92217 Could you please drop us over a DM with your order & billing details for us to have a look?

@OffspringShoes sent me damaged shoes with a stain on I marked them as damaged and asked for a exchange waiting over 2 weeks for them to get back to office and send out a new pair only for them to send me the exact same pair I ordered been on live chat for 2 hours waiting

@steffanilouise Try now!

@OffspringShoes I can't DM you it's not letting me

@OffspringShoes Hiya, I placed an order for next day delivery on Fri for sat I was in all day waiting and they haven't delivered that was 3 days ago now and still nothing can you help please x