Hi @PersimmonHomes@PH_Contact could you please advise if and when any houses will be built on the Merton Rise phase 2C site in Basingstoke…? It’s been like this for 3 years…
@carlmaloney96 Good morning Carl,
I'm sorry to hear this, please do confirm the development, your contact number and email via DM. If you are unable to DM us please do send an email to contact@persimmonhomes.com and I shall be able to pick this up. Holly
@JamesArcherLD Good morning James,
Thank you for bringing this to our attention. I will pass your comments on to the relevant team for their awareness.
Best wishes,
Lottie
@PH_Contact local residents and the owners of the industrial area have been trying to get in touch with you to get this fence, which is your responsibility, repaired on Gough Grove, Long Eaton. At the moment children playing could easily end up in the industrial area.
@Orangepeel41 I'm very sorry to hear this. Please could you email me on contact@persimmonhomes.com with your plot number and contact details, once I have received your details I will forward them and ask that you are contacted directly.
Best wishes,
Lottie
@PH_Contact drainage issues once again in Glan Llyn, Newport on your old phase. Why was this not sorted two years ago and the time before that when it happened? Who do we contact? No one is taking responsibility
@Orangepeel41 Good morning,
I am sorry to hear of the issue you are experiencing. Please do email the regional Customer Care team on ewal.custcare@persimmonhomes.com who will be able to assist you, and I will pass on your comments for their awareness.
Best wishes,
Lottie
@myworldmywords Many thanks for confirming please do email us directly on contact@persmmonhomes.com with your full name, contact number and I shall be able to ask someone to contact you directly to discuss this further.
Kind wishes,
Holly
@myworldmywords Good morning Al,
Please can your provide the development and your contact number and email by DM and I shall endeavour to help the best I can.
Kind wishes,
Holly
@ianapetch Good afternoon Ian,
We are sorry you have felt it necessary to bring this to our attention. I will forward your comments on to the relevant team for their awareness.
Best wishes,
Lottie
@PersimmonHomes@PH_Contact your out of hours have said there’s nothing they can do even if we have water enter the house made them aware we have a 4 month old baby here what do I do now 😵💫😵💫 had the same issue last year nothing was done
@PH_Contact Hi Persimmon, is this an acceptable way for you to leave the common areas at your Heartlands development? Been like this for 2 years and still no action despite promise after promise!
@1872Daz Please could email us on contact@persimmonhomes.com with your full name, plot number and your contact details and I will request for a member of the team to speak with you directly.
Best wishes,
Lottie
@PH_Contact Hi Lottie,
Can you pass on when this will be resolved? As you can imagine, this isn't the first time I have been told it will be passed to the relevant team and I am very reluctant to believe this will be any different.
@PaulSurvive Good evening Paul,
Thank you for contacting us. If you make contact directly with the regional office for your area, the contact information can be found in the link below and the regional team will de delighted to help you. persimmonhomes.com/contact-us
Best wishes,
Lily