PrizePicks Support

Tax season? We got you! 💰 Here’s where to find your tax forms in the PrizePicks app (Available if you have more than $600 in net winnings on Player Picks in the past calendar year)

@Brayan96072935 Are you receiving an error?

@PrizeSupport Its not letting me log in

The issue has been resolved and the app is running as usual. We thank you all for your patience 😅

@thegoddfatherr2 @PrizePicks Please send us a DM with your email address so we can take a look at this 👍

@PrizePicks @PrizeSupport can you pay me correctly for this lineup???!

Troy going against Pryce Sandfort

@Bailey_Bauer30 It’s still there under the Payout drop down on the Details side when you select the lineup. You select learn more and it’ll show you the chart

@PrizePicks @PrizeSupport will you guys please bring back the feature on the app that if a payer in your lineup reverts or reboots that you can click the information symbol to see what your new payout multiplier is. Now it just shows all these rules and stuff but not that info.🙏🏼

@lefty_collins Just responded to your DM 👍

@PrizeSupport I was using your app faithfully through the summer and over the winter, didn’t go there for about a month went to login and it told me my password was no good. Tried to reset my password and it keeps telling me there’s an error. Who’s gonna help me here, please

@FleshyN9nex x.com/PrizeSupport/s…

@PrizeSupport what’s going with the withdrawal?

@theregoju The withdrawal issue has been resolved, you can withdraw now

@PrizeSupport yo why can’t we withdraw right now ?!

@l1onpaw There was an issue with withdrawals earlier but it has been resolved 👍

@PrizeSupport what’s going on with withdrawals?

@LONEWLF4h Yes, this has been resolved

@PrizeSupport are yall fixing this? Why am I not able to cash out my money

@SPITFIRE805HBAR @chefbritt10 You're thinking of a protected play. Both are paid out in Promo funds

@chefbritt10 I thought its only in bonus funds if it doesnt cash? Correct me if im wrong @PrizeSupport

Are bonus slips paid out in promo funds on prizepicks? Anybody know?

@umadbruhhhh20 Soccer isn't a sport that is covered under our Reboot policy

@PrizeSupport Leandro Trossard(arsenal) left in the first half with injury, why is he not voided or rebooted?

@SPITFIRE805HBAR @MindOfJakeUp @stuckonkellz All of Jamal Murray's eligible picks were Rebooted

Was Jamaal Murray not a dnp ? @PrizePicks WTF

@itsryxee All of our agents may be helping someone at the moment. Please be patient and someone will get to you when they can 🤝

@PrizeSupport @PrizeSupport I’ve been waiting for 15 minutes for live support are you guys alive over there?

@MichaelRanger7 This has been corrected 👍

@PrizeSupport @PrizePicks encourage had 57 kills not 44.

@joeistoodope This has been corrected

@PrizeSupport encourage got 57 map 1-3 not 44 would be appreciated if y’all could correct it thanks

@_TMal1 His eligible projections were Rebooted

@PrizeSupport @PrizePicks reboot Ausar Thompson

@israelbecappn @PrizePicks You selected a 1H projection and they’re not eligible for Reboots. You can find more information on our Reboot policy below prizepicks.com/reboots

@PrizePicks @PrizeSupport he got injured and only played 2 minutes how is this not a reboot?

@bin0_K You may be experiencing something separate. You can send us a DM and we'll look into it for you 👍

@PrizeSupport mine still don’t work

@YoHoverz You may be experiencing something separate. You can send us a DM and we'll look into it for you 👍

@PrizeSupport It’s still not even fixed for me seriously

We are aware of users not being able to log into the app at the moment. Our team is actively working on a fix for this. We will let everyone know once it has been resolved 🤞