Susan Benton

Worried about someone in prison? Our portal now offers you the opportunity to contact a prison via online from OR their Safer Custody Hotline - prisons in #Yorkshire, #London, and #Teeside & #Wearside now live.

We want to make sure that families have information at their fingertips when they are concerned about a loved one in our care. We now have an online safer custody portal which will signpost you to the right source of information. prisonersfamilies.org

We want to make sure that families have information at their fingertips when they are concerned about a prisoner here at HMP Holme House. We now have an online safer custody portal which will signpost you to the right source of information: prisonersfamilies.org/hmp-holme-house

If you have got a loved-one in prison, make sure to take a look at these videos which help to explain what life inside is like👇👇

With help from prisoners and their families, we’ve developed a series of videos about prison life. They explore different aspects of the regime and the support your loved one can access during their time in custody. Watch here: prisonersfamilies.org/prison-life-vi…

From Monday 30 May, you will be able to request a visit online and choose up to 3 time slots for the visit. Read more: prisonersfamilies.org/online-visits-…

From 25th April we will now be using the Prison Video App for video calls 📱 Friends & family can download the app on the Google Play or Apple App store. For more information visit prisonersfamilies.org/prison-video @HMPWomensEstate

1/2 Social video calls at Sudbury prison are changing. From 28/03/22 we will start using ‘Prison Video’ and stop using Purple Visits. This means that you will need to use the Prison Video app on your phone or tablet device to have a video call with someone at Sudbury.

2/2 Please be reassured that if you have a call booked with Purple Visits which hasn’t happened yet, it will still go ahead. From 28/03/22, your video calls will just need to be booked with Prison Video instead.  Please see: prisonersfamilies.org/prison-video for further information.

If you have any questions regarding any internal visits you can email: socialvisitssudbury@justice.gov.uk

Following the Prime Minister's recent announcement that we are now moving to the next stage of ‘living with COVID’, we wanted to let you know that there will be no immediate changes to how prisons operate, and to explain why: prisonersfamilies.org/hmpps-update-t…

As always, for confidential, non-judgemental support and advice you can call the Prisoners' Families Helpline on 0808 808 2003. Lines are open Mon - Fri 9am - 8pm and weekends 10am - 3pm.

If you have an urgent concern about a prisoner at @HMPWScrubs you can contact the prison's safer custody team through our website at prisonersfamilies.org/hmp-wormwood-s… #Prison #SaferCustody #Prisoner #London

Working with @prisonadvice we have created a ‘Gateway Companion’ booklet containing lots of information about what life is like @HMPWScrubs, including the support available for prisoners & families. Available direct here bit.ly/3mYETP8 or via the link in our bio 💻👍

This year's Pact Conference takes place on 16th November 2021, 3.15pm - 5.00pm on Zoom. Register for free at ow.ly/IyD050GtPdM #Prisons #Prisoners #MentalHealth #Healthcare

Calling all social workers working with children & families affected by prison. Free CPD training session from @prisonadvice social work team. @cypnow @SocialWorkEng @IsabelleTrowler @TheLordFarmer @CASCADEresearch @HMPWomensEstate basw.co.uk/events/basw-en…

If you have a loved one at @HMPWScrubs check out their new Gateway Companion for families - includes information about everything from education to health to daily routines: bit.ly/3mYETP8

We're pleased to have added @HMPBullingdon to the @PFHelpline Safer Custody Portal. If you are worried about a loved one, you can now find lots of detailed info on their page & email concerns directly to the prison’s Safer Custody Team. Check it out here: prisonersfamilies.org/hmp-bullingdon

Great to have extended the @prisonadvice HMPPS safer custody pilot to @HMPBullingdon. Families with concerns or worries can now access their safer custody online portal and send concerns by email directly to the prison prisonersfamilies.org/hmp-bullingdon