TPE Customer Assist
226.2K posts

TPE Customer Assist
@TPEassist
👋 Official TPE Customer Service account, available 24/7 | 📱 We're also on WhatsApp - 07812 223 336 | 🕚 It may take longer to respond between 23:00 - 06:00





⚠️ Due to engineering works not being finished on time between #ManchesterPiccadilly and #Huddersfield all lines are blocked. 🕕 Disruption is expected until 08:00. ℹ️ journeycheck.com/tpexpress/ 🚌 To help you complete your journey rail replacement transport has been requested as follows: From Huddersfield towards Manchester: • Huddersfield to Manchester Piccadilly at 06:05, calling at Slaithwaite, Marsden, Greenfield, Mossley and Stalybridge. Pending developments, further rail replacement transport may be requested, we will work with our rail replacement providers and confirm this when we are able. Travelling from Leeds to Huddersfield, or Huddersfield to Leeds? Rail Replacement transport is already running, due to the ongoing TransPennine Route Upgrade, between Leeds and Huddersfield, in both directions. You can use your ticket, at no extra cost to travel on these services. 🎫 To assist with your journey today, you may also use your TransPennine Express tickets at no extra cost on the following services in both directions: • Any alternative TransPennine Express service between Liverpool Lime Street and Manchester/Leeds. • Northern services between - Liverpool Lime Street and Manchester Piccadilly/Manchester Victoria. - Manchester Victoria and Leeds. - Leeds and Hull/Redcar Central and Eaglescliffe/Darlington. • TransPennine Express services and East Midlands Railway services between Liverpool Lime Street/Manchester Piccadilly and Sheffield. From Sheffield, you can connect with Northern and CrossCountry services to Leeds. • You can also travel on TransPennine Express services to Doncaster to connect with LNER services to York, Newcastle and Edinburgh • Metrolink Trams between Manchester Piccadilly and Manchester Victoria. Alternatively, the Bee Network operates a free bus every 10 minutes between Manchester Victoria and Manchester Piccadilly. 💸 If you arrive over 15 minutes later than intended, you will be able to claim delay repay: delayrepay.tpexpress.co.uk




⚠️ Due to engineering works not being finished on time between #ManchesterPiccadilly and #Huddersfield all lines are blocked. 🕕 Disruption is expected until 08:00. ℹ️ journeycheck.com/tpexpress/ 🚌 To help you complete your journey rail replacement transport has been requested as follows: From Huddersfield towards Manchester: • Huddersfield to Manchester Piccadilly at 06:05, calling at Slaithwaite, Marsden, Greenfield, Mossley and Stalybridge. Pending developments, further rail replacement transport may be requested, we will work with our rail replacement providers and confirm this when we are able. Travelling from Leeds to Huddersfield, or Huddersfield to Leeds? Rail Replacement transport is already running, due to the ongoing TransPennine Route Upgrade, between Leeds and Huddersfield, in both directions. You can use your ticket, at no extra cost to travel on these services. 🎫 To assist with your journey today, you may also use your TransPennine Express tickets at no extra cost on the following services in both directions: • Any alternative TransPennine Express service between Liverpool Lime Street and Manchester/Leeds. • Northern services between - Liverpool Lime Street and Manchester Piccadilly/Manchester Victoria. - Manchester Victoria and Leeds. - Leeds and Hull/Redcar Central and Eaglescliffe/Darlington. • TransPennine Express services and East Midlands Railway services between Liverpool Lime Street/Manchester Piccadilly and Sheffield. From Sheffield, you can connect with Northern and CrossCountry services to Leeds. • You can also travel on TransPennine Express services to Doncaster to connect with LNER services to York, Newcastle and Edinburgh • Metrolink Trams between Manchester Piccadilly and Manchester Victoria. Alternatively, the Bee Network operates a free bus every 10 minutes between Manchester Victoria and Manchester Piccadilly. 💸 If you arrive over 15 minutes later than intended, you will be able to claim delay repay: delayrepay.tpexpress.co.uk






⚠️ Due to the emergency services dealing with an incident, all lines are blocked between #Stockport and #ManchesterPiccadilly in both directions. 🕒 Disruption is expected until 19:00. ❗ Train services running to and from these stations may be cancelled, delayed by up to 60 minutes or diverted via Romiley. #Stockport will not be served. Trains on the following routes are subject to delay/last minute alteration and cancellation: •#Cleethorpes - #LiverpoolLimeStreet in both directions. 🎫 To help you complete your journey, you can use your ticket at no extra cost on the following: •TransPennine Express services between #LiverpoolLimeStreet and #Cleethorpes in both directions via Romiley. •Northern services between #ManchesterPiccadilly and #Sheffield in both directions via Romiley. · East Midlands Railway services between #LiverpoolLimeStreet and #Sheffield via Romiley in both directions. 🚌 If you are travelling to/from Stockport, you can use your ticket at no extra cost on the following: •Bee Network 192 Bus Service from #Stockport to #ManchesterPiccadilly in both directions. The pick up/drop off point outside Stockport station is located on the A6 road next to McDonalds which is a 5 minute walk from the Station. The pick up/drop off point for Manchester Piccadilly is located on Piccadilly road outside Greggs which is a 5 minute walk from the Station. ❗ Services towards Liverpool Lime Street/Cleethorpes will resume from Manchester Piccadilly. Please see a member of station staff if you require any assistance. Due to the nature of the incident, other train operators services will be affected too. ℹ️ Live journey updates: journeycheck.com/tpexpress/ 🎫 If you have been delayed by 15 minutes or more, you may be able to claim Delay Repay compensation for your journey. Visit tpexpress.co.uk/help/delay-rep… for more information.


⚠️ Due to a lorry colliding with a bridge between #ManchesterOxford Road and #NewtonLeWillows all lines are blocked. 🕒Train services running through these stations may be cancelled or delayed by up to 60 minutes. Disruption is expected until 09:30. ℹ️ Live journey updates: journeycheck.com/tpexpress/ 🎫 If you have been delayed by 15 minutes or more, you may be able to claim Delay Repay compensation for your journey. Visit tpexpress.co.uk/help/delay-rep… for more information.

⚠️ Due to a lorry colliding with a bridge between #ManchesterOxford Road and #NewtonLeWillows all lines are blocked. 🕒Train services running through these stations may be cancelled or delayed by up to 60 minutes. Disruption is expected until 09:30. ℹ️ Live journey updates: journeycheck.com/tpexpress/ 🎫 If you have been delayed by 15 minutes or more, you may be able to claim Delay Repay compensation for your journey. Visit tpexpress.co.uk/help/delay-rep… for more information.
