Télécoms Sans Frontières (TSF)

Télécoms Sans Frontières is the world’s first NGO focusing on emergency-response technologies. TSF has been involved in over 150 major crises in more than 80 countries, providing communications to more than 11 million people and almost 1,000 NGOs.

As Mayotte begins its recovery phase, TSF is focusing on areas where the network and electricity remain scarce. 🙏 Thank you to all our partners and supporters who make these actions possible! Together, we reconnect communities in crisis.

A resident of Ouangani shared this emotional story with our team: "When I called my sister, she cried! She was so happy! She called: Mamaaa! It was really emotional!" Reconnecting with loved ones is vital during emergencies. ❤️

Just over 3 weeks after Cyclone Chido, basic services such as access to water and electricity remain limited. TSF teams have bee providing emergency communications in the hardest-hit areas most deprived communities in the North & West areas. #Mayotte #Chido

These operations include work in some of the most deprived neighborhoods, or bidonvilles, where basic services are severely lacking. Alongside other NGOs, TSF is helping bring connection and hope to vulnerable communities. #Cyclone #Chido #Mayotte #EmergencyResponse

In the aftermath of Cyclone Chido, TSF has been working tirelessly in Mayotte’s hardest-hit areas. So far, we’ve provided: ✅ 900+ Wi-Fi connections ✅ 100+ free calls ...to reconnect families and access vital info in the North & Northwest.

Photos credits: Télécoms Sans Frontières, Anna Dütsch

Thank you to our teams, partners, and supporters for making this work possible in 2024. Together, let’s make 2025 a year of compassion, action, and resilience. #NewYear #Humanitarian #SolidarityInAction

By providing vital communication and connectivity, access to information and digital inclusion, we contributed to psychological relief, safety, and hope for people in vulnerable situations.

While we celebrate New Years' Eve tonight, let us not forget those who cannot. Let us commit to standing in solidarity, bringing connection and hope to those who need it most. This year, we’ve stood with people and communities in crises, in different parts of the world.

As the world gathers to welcome 2025, let's remain mindful of the millions still facing the challenges of crisis and displacement.

After such a traumatic experience, free Wi-Fi open to all provides significant psychological support for those affected. TSF is carrying out mobile connectivity operations in disaster-stricken communities on the north and north-west coasts of the island for 200 persons / day.

"Les premiers jours, tout le monde était focus sur : qui est en vie ? Je connais des gens qui ont marché jusqu'à Mamoudzou ou Iloni [environ 5h de marche] pour trouver un point de connexion et rassurer leur famille." - Yassira, habitante de Tsingoni #Mayotte #Cyclone #Chido

TSF is fully mobilized in Mayotte to support those impacted by the cyclone. Communication is key to reconnect families and coordinate relief efforts, especially in isolated areas. #Mayotte #Chido #EmergencyResponse

Discover the story of Lyubov 👇 🫂 She’s living in a shelter with her family, including her grand-daughter. 📶 She explains how the WiFi helps her and her family. #Ukraine

In Ukraine, thousands of people are living in shelters to escape the war. 🇺🇦 🫂 TSF provides WiFi in shelters, enabling people to find emotional and psychological comfort in their loved ones. #Ukraine #MentalHealth #tech

💥 In humanitarian crisies, women and girls face specific risks, one of them 𝗴𝗲𝗻𝗱𝗲𝗿-𝗯𝗮𝘀𝗲𝗱 𝘃𝗶𝗼𝗹𝗲𝗻𝗰𝗲. 📱 Being able to use the Internet safely to reach out for help, or access relevant information, can be 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 in these situations.

Meet Verónica Juárez, shelter manager in @Cafemin_mx, Mexico, as she discusses the shelter and the 𝗶𝗺𝗽𝗮𝗰𝘁 𝗼𝗳 𝗧𝗦𝗙'𝘀 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗱𝗶𝗳𝗳𝘂𝘀𝗶𝗼𝗻 𝗼𝗻 𝗽𝗲𝗼𝗽𝗹𝗲. 🇲🇽

👩🏻‍🏫 Meet Evgenia, who teaches to school and preschool children in Ukrainian shelters 🇺🇦 "Today, life is impossible without the Internet" 👉 Learn more about how she uses the WiFi TSF provides in the shelter for educational purposes. #Ukraine #Connectivity

"I realized I could come across dangerous people, whereas before, I never paid attention to the profiles chatting with me." 👥 Tanjona, in #Madagascar, realized the dangers she was facing online and learned to use social media more safely 👇 #DigitalInclusion