Timothy Mertenton

@MWEBTweets Hi mweb what is going on with the Fibre internet in the ennerdale area it is very unstable ping is all over the place can barely do a speed test it's been like this for the past 3 to 4 hours.

@MWEBTweets Hi Mweb the Ennerdale area is still experiencing extremely slow speeds since the multiple disruptions in connectivity was restored is there any update on the matter.

@HisenseSA Good evening just have a quick question when will the U8k mini Led TV be available for the SA market.

0000 p90 9 a 0evbhggghhttps://youtube.com/shorts/z0Z1MHrjOK8?feature=share

@MWEBTweets Good Day, Mweb may you kindly assist with MWB22039327.

@EvotelZ Any update on the internet situation.

🚨Network Outage🚨 Lenasia South Ennerdale Parts of Lenasia South and Ennerdale are currently experiencing an outage. We are still working on isolating all affected clients. Notices will be updated as more information becomes available. Next update 8PM or sooner.

Manchester United are planning for Antony's arrival and medical tests, while contracts have been approved by clubs and player side. Five year deal with option for further season, here we go confirmed. 🚨🛩 #MUFC Ajax will receive €95m plus €5m in add-ons. It's done.

@EvotelZ Good evening Evotel experiencing extremely slow speeds in my area is there a problem in my area Ennerdale:

@EvotelZ Latest update on repairs.

🚨Network Outage🚨 Ennerdale Kindly note we have identified an outage affecting multiple clients in Ennerdale. Repairs are ongoing and restoration is still currently expected this evening. Delays will be communicated. Next update 8PM or sooner.

@StoneofBenjamin @midormeepo @GhettoNerdGP @vumatel @MWEBTweets @webafrica Hi called into the call center yesterday they had my firmware on the router updated remotely last night seemed ok there was a drop off but not as much will monitor this closely for the next couple of days.

@midormeepo @StoneofBenjamin @vumatel @MWEBTweets I have had this same problem for past three days I'm on 100/100 every night from 20:00 my speeds is capped at 20mb download upload remains at 100mb there is definitely throttling going on.

@StoneofBenjamin @vumatel @MWEBTweets went from 50/15 around 6PM to 200/200 right now, smells like throttling to me! is this even legal? 👀

@MWEBTweets @EvotelZ I have called the call centre they have advised me to have wired connection directly from ont to laptop or pc and have broadband setup manually which was done this is speeds I'm getting this every night at peak times at this point it seems Mweb is throttling during peak times.

@TimothyMerts @EvotelZ Our contact centre opens 8 am and closes at 8 pm. When calling in you need to advise them the issue happens after 8 pm & they need to explain what tests needs to be done when the issue happens

@MWEBTweets @EvotelZ Good Evening every night I have this same problem for the past 3 nights during the day my internet is fine working well as soon as night time approaches from 20:00 my speeds drops dramatically and remains like this until the next day this is really a problem

@EvotelZ @MWEBTweets Thank you for the response Evotel I will try and contact mweb again it's real nightmare trying to get assistance from them will give them a call first thing in the morning.

@TimothyMerts @MWEBTweets Hi Timothy, I will escalate to my team to investigate on our side. Please do contact your ISP as it could be on their side as well

@EvotelZ Thanks Evotel for the prompt response speed is back everything seems to be in working order.

@TimothyMerts Your line is up and healthy on our side. Please contact Mweb and log a ticket with them

@EvotelZ Good evening Evotel is there any reports with regards to slow speeds in my area my address is 10 Alabaster ennerdale ext 10. It's seems ony the download speed is effected. I'm on a 100down and 100mb up package:

@TelkomZA Good Day Telkom is there any problems with LTE signal I have not signal at all in my area.

@EvotelZ Good Day Evotel I have been on a pre order list with mweb from March I received a sms today that I will be contacted for installation within the next 7 to14 days but there has been no development in my area could you confirm will installation actually happen.

@MWEBTweets Good Day Mweb could you kindly advise if there is a outage in my area for Telkom Lte there has been no connectivity for the past 24 hours.

@MWEBTweets I have not been assisted as yet I have replied via DM.

@TimothyMerts Good day, I am just following up if you have been assisted. Please provide your MWEB details or contact details via dm & include a summary of your query so that we can have a look.

@MWEBTweets Good Day Mweb I have been contacted regarding a pre order for fibre been rolled out in my area which I have taken but I have not received any update on my order regarding installation can you please look into this and advise accordingly.