Ulta Beauty

@Veli347679 Hi Veli. We are sorry to hear this about your order. We would love to look into this further with you. Send us a DM with your full name, phone number, email, order number, and shipping address so we can take a closer look and address this for you.

I placed an order over two days ago and still shows as submitted and no type of update @ultabeauty . You call and ask to speak to a supervisor whom does nothing to solve your issue

@Rose__Royce Hi there. We truly understand the situation you're experiencing with our Chat Guest Service Team. We'd be happy to look into this for you. When you have a moment, please send us a DM with your full name, email address and phone number, so we can look into this further. Thank you!

Omg @ultabeauty has THE WORST chat agents ! Their customer service is a 0/10 ! I’ve been chatting w different agents for days & none of them are professional.. 0/10 don’t rec

@kelseyg2010 Hi there. We truly understand the situation you're experiencing with the changes in your account. We'd be happy to look into this for you. When you have a moment, please send us a DM with your full name, email address, and phone number so we can look into this further. Thank you!

@ultabeauty someone accessed my profile and changed my info. I'm trying to change it back but it says I have to go in store to do so. I don't have a close store to me. How can I do this online?

@VintageJasmiine We can understand how this kind of experience is disappointing and would like to look into it for you. We'd like to connect you with a store manager regarding your visit. If this works for you, please DM us with your email address, phone number, full name, and store location.

I hate shopping at @ultabeauty now! First off the cashier lady started giving me attitude because I didn’t want to create an account & then proceeded to put HER phone number in to collect the points which honestly pissed me off because bitch that’s my money you used to get points

@creatingwitheva We’re so happy to hear you’re interested in working with us! To learn more about the different ways to work with us, please visit us here: ulta.com/company/affili…. Have a lovely day! 😊

Effortless hairstyle I’d do to film content for brands as a UGC creator!! Brands let’s work together!!👇🏻 Email: evawithugc@gmail.com @BedHeadStyling @ultabeauty #coachella #coachellahair #festivalhair #ugccreator #ugcopportunity

@fjnessy Hi, Nessy. We want you to love your hair, so we appreciate you bringing your concerns to our attention. When you have a chance, please DM us with your full name, phone number, email address, store location, and additional details of your inquiry. Thank you!

@ultabeauty went in for a blowout and came out worse . my hair was damp and frizzy as seen on these pics take right outside your door. I love ulta but this was terrible

@ChevyGuyFL Hi there. We are sorry to hear about your order, as we understand how exciting it is to receive your goodies. We genuinely want to help you with this. Please send us a DM with your full name, phone number, email, order number, and shipping address, so we can assist you further.

@FedExHelp @ultabeauty Package has been sitting at Jacksonville FL facility since 4/7 with no movement or delivery date. Already DM’d—no trace allowed due to SmartPost. This is a process failure, not a delay. Escalation to the local station is needed.

@the_electric_di We’re sorry to hear that there is an inconvenience with your points, we’d be happy to look into this for you. When you have a moment, please send us a DM with your full name, email address and phone number to look further into this. Thank you!

@ultabeauty @ultabeauty why are you stealing points from loyal members and wtf is wrong with your customer service??

Comment a ✋ if your girlfriend has exponentially changed your life for the better. #UltaBeauty #Girlfriend #Relationship

@CoriMaria928 Hi there! You can find our current coupon promotions at ulta.com/promotion/coup…

@ultabeauty are there any coupon promotions running? couponfollow.com/site/ulta.com via @couponfollow

@1Arkansasbeauty Hi, Whitney. This isn't what we like to hear! We don't want you missing out, so we would like to help! Please send us a DM when you can with more details about the issues you are seeing today so we can assist. Thank you!

Just a few things I have to put to Twitter \X never in hopes of any gains . @ultabeauty I can't think of a more silly purchasing experience . I'm having at this very moment , I just tried to make 1 perfume experience using my card and gift card everything correct. I'm about to decide if im going to give it away.

@Nachosmom1115 Hi there! We are so sorry to hear that you have not received your order, we understand how that can be disappointing, Please DM us with your full name, email, phone number and order number. We'd like to help!

@ultabeauty my order says forwarded and no information on package delivery for 2 days. I have not received my package. Who do I contact to get a refund or have the product resent?

@raxirax Hi there! We are very sorry to hear that you experienced issues during checkout on our website. Please send us a DM with your full first and last name, email address, phone number and Bag ID so that we can look into this further for you.

@ultabeauty I tried to purchase some stuff during the sale that just ended but your website glitched when I was finalizing purchase

@Georgexkbi Hello, George! Thank you for reaching out! We're so sorry to hear this about your shopping experience, and we'd like to look into this with you. If you could, please DM us your Bag ID, full name, email address, and phone number, for account verification!

@inarizakeee Thank you for reaching out, Kian! We're so sorry to hear this about your visit, and we'd like to look into this with you. If you could, please DM us more details and the store location.

@ultabeauty so like what would I do if your brow lady bruised my face while doing my brows today because she's not actually a trained brow technician and admitted it herself??? Who do I call about this?

@TetoPositive Hi there! We are very sorry to hear that you have experienced issues with our delivery service. Please send us a private message with your full first and last name, phone number, email address and order number, so we can look into this further for you.

@ultabeauty, you have lost a customer due to your delivery service.

@Rachel742743463 Hi there! We will be happy to check into that for you, could you please send us a DM with your information and details. Thank you in advance!

@ultabeauty I need to return an online order instore and wondering if they can look up my order based off my Rewards phone number? All I have is the item to return and my original online order receipt email. Wondering if the return will be a hassle or if that is all they'll need.

@liz3boys3 Hi there! We apologize for any confusion this may have caused, and we'd like to discuss this further with you. Please send us a DM with your full name, phone number, and email address. Thank you.

@ultabeauty Hey Ulta, why does your customer care line say that products can be returned with a receipt. You store in new braunfels, tx tells customers that they cannot return without a phone number. Why should customers be required to share personal information?

@mamiiita__ Hi there, we'd like to look into this further for you. Can you please send us a DM with your full name, phone number, email address and further details? Thank you.

@DecadentPeach Hello! Thank you for reaching out! We're so sorry to hear this about your order, and we'd be concerned as well. We'd like to look into this with you. If you could, please DM us your order number, full name, email address, and phone number, for account verification! 🧡

Hey @ultabeauty I appreciate the fast shipping for my sale order but my box came with no packaging to stop my shampoo & conditioner bottles from leaking and now my whole box is covered in goo & my tangle teezer box looks chewed up

@Charlixblu Hi there! We can understand how this is disappointing and would like to look into it for you. Please DM us with your order number, email address, phone number, and full name.

@ultabeauty my order says delivered and it was not. Please help me