Vileda UK

@matt_jos @Strafin Hi Matt. We're sorry to hear this. Please could you send us a DM so we can look into this for you. Love, Vileda x

@Strafin @ViledaUk Exactly same experience … broke in under 5 minutes of use. Terrible quality. Product is not fit for purpose

@awrigglesworth1 Hi Alison. Please could you send us a DM? We'd be happy to assist you :) Love, Vileda x

@ViledaUk hi. I have a new rotary washing line which I love. My problem is putting it up and down as it’s so stiff. Even my 6 foot husband struggles. Can you advise how to adjust it so I can manage it myself? Thanks

@GalaxyTramp @Strafin Hi Colin. We have replied to your DM. Love, Vileda x

@Strafin @ViledaUk Fat chance of doing that. Utterly disappointing results from an expensive mop. Not fit for purpose. Will go back to old style mop with cheap to replace heads that don't fall apart on first use

@lw27x Hi Lauren. We are very sorry to hear about this. Please could you send us a DM so we can investigate this further? Love, Vileda x

@GalaxyTramp @Strafin Hi Colin. We are sorry to see this. Please could you send us a DM? We will look into this further for you. Love, Vileda x

@ViledaUk @Strafin Ok so this is beyond acceptable The 3rd replacement head has now broken after 2nd use.

@TheBinro Hi there. We're sorry to see this. Please could you send us a DM so we can look into this further for you? love, Vileda x

@ViledaUk used it twice! Broken snap. Poor Quality product. #vileda

@Matt_Salg Hi Matt. We're very sorry to see this. Please could you send us a DM? We will look into this further for you. Love, Vileda xx

@ViledaUk Recently bought the 3 action broom for kitchen sweeping. After few uses the handle has snapped off inside the head and is useless now. V disappointed

@GalaxyTramp @Strafin Hi Colin. We are sorry to hear this. Please could you send us a message? We'll look into this further for you. Love, Vileda x

@ViledaUk @Strafin Recently bought the same mop. After first use the sponge fell off. Purchased a replacement head and the same thing happened on first use. Expensive experience.

@AbbyJenner1 Hi Abby. We are sorry to hear this. Please could you send us a message? We will look into this further for you. Love, Vileda xx

@ViledaUk need some advise. My 76 year father bought your 50m 4 arm rotary washing line but it is so stiff there is absolutely no way that he can put this up & down himself. The only way I could was by opening it upside down and even then he had to help twist the pole. Advise?

@Weezi @Argos_Online Hi Louise. We are very sorry to hear this. Please could you send us a DM? We will look into this further for you. Love, Vileda x

Bought a @ViledaUk washing line from @Argos_Online the stupid thing doesn’t go up unless you’re strong and not pregnant! Definitely no tension in the lines, it just doesn’t lock into place! Biggest waste of money ever 😡😡😡 avoid!

@iwilliamz Hi Ian. We have responded to your DM xx

@MintEmporium Aw thank you! We're so glad you love using our 1-2 Spray Mop 😊xx

Just used this mop and it’s easy, quick and great ‘fun’ to use - definitely recommend it for a quick clean up - I love its reusable and washable and made from recycled plastic ♻️🌟💚⁦@ViledaUk⁩

@iwilliamz Hi Ian. We have responded to your DM xx

@iwilliamz Hi Ian. We have responded to your message. Love, Vileda xx

@mizmayette Hi there. We're sorry to hear this. Please could you send us a DM. We will look into this for you x

Hi @ViledaUk - I love your household gloves but invariably, I will slice a hole in the right one when I'm doing dishes. Trying to be envirofriendly, I save the left ones and wear them backwards when I ruin another right. Instead, can you just make ambidextrous gloves?

@tidyhouseuk Hi there. Please could you pop us a message. We will look into this for you. Love, Vileda x

@ViledaUk we are having a problem with our 1-2 Spray Mop heads not staying on, we have been messaging via private message on Instagram but getting nowhere! What do we do??

@iwilliamz Hi Ian. Please could you send us a message. We'd be happy to help xx

@SidneyAndEden Hi there. Please could you send us a DM so we can assist you further. Love, Vileda xx

@ViledaUk is there anywhere I can get a new red plastic bit?

@KGalliah Hi there. We're very sorry to hear this. Please could you send us a DM so we can look into this for you? Love, Vileda x

i just bought Vileda promist max. floor cleaner. Worst product I ever used. End flops everywear while you try to attach the cloth. velcro comes off after using in 3 times. @ViledaUk disaster.

@CathAnderson101 Hi Catherine. We're sorry to hear this. Please could you send us a DM so we can look into this for you? Love, Vileda x

@ViledaUk hi. Do you have any tips for getting a new washing line up and down?! We have left it up for a while to try and stretch the lines but I still can’t put it up and down without someone holding the bottom! Thanks!