WIRUlink

Calls, extensions, and enterprise-grade voice — all on your existing internet connection. No extra infrastructure needed, no inflated rates. wiru.co.za/voice-services #WIRUlink

Symmetrical speeds, sub-5ms latency, static IPs — enterprise fibre that actually performs like enterprise fibre. Check your footprint at wiru.co.za/coverage #WIRUlink

Waldi had been burned before — so when a fault came up, he braced for the worst. Our team showed up, sorted it, and left a lasting impression. That's the standard we hold ourselves to. wiru.co.za #WIRUlink

@MelvinjJames @vumatel Good day We can confirm that the issue on your link has been resolved and the connection is back online. Please let us know if you experience any further issues. Kind Regards Roan

@vumatel & @WIRUlink Thank you for the run around today. Vuma maintenance guys came at 12 and switched the ONT and no internet since. No one knows who messed up, leaving me to run around like a fool. Everyone else in my area is back online except me. Thanks for that.

@MelvinjJames @vumatel Good day As discussed over the phone, it appears that the technician from Vumatel has replaced your ONT. However, while the maintenance is still ongoing, Vumatel is unable to configure or detect the new ONT from their side. We do apologise for the inconvenience and are doing ...

@Paulan5 @wendyknowler Hi Paula, we’re sorry for your frustration. We operate strictly in line with the CPA and take compliance and service seriously. Our Client Relations Consultant has been in touch and shared the relevant documentation and information. Please feel free to reach out to us if needed.

@WIRUlink @wendyknowler We signed a 2 yr contract, which apparently automatically renewed for a further 2 yrs with no notification etc. We have sold our business and have given 1 mths notice only to be slapped with a 6 mth early cancellation penalty. Consumer protection Act?

@RyanHanny44 Good day, thank you for reporting the matter. Please email support@wiru.co.za or WhatsApp - 010 595 0000 to assist with the connection

@WIRUlink Really struggling on the farm with my connection. Please assist.

@Bhaze_Tembisa Good day Manus, please send a WhatsApp to 010 595 0000 with your account code or email support@wiru.co.za in order for us to troubleshoot.

@WIRUlink its so disappointing that I have to struggle like this.. Last night only started watching our game on the 20th minute!!!

@Bhaze_Tembisa The ticket at Vumatel was closed as they advised no faults were found on the link. We are sending a team from our end to troubleshoot further onsite and assist to get the matter resolved.

@Bhaze_Tembisa Good morning, the ticket has been escalated for an onsite team to assist.

@Bhaze_Tembisa Good day, a ticket has been logged with Vumatel to advise. Ticket ref has been sent to your email address. We will keep you updated on the matter.

@Bhaze_Tembisa Thank you for taking our call and for testing. A ticket has been logged to your email address and we are investigating further. We will update you as soon as possible.

@Bhaze_Tembisa We will contact you to troubleshoot.

@Bhaze_Tembisa Good evening, thank you for reporting the matter. Will it be possible to provide a speed test done on a PC/Laptop that connects to your WiFi router via LAN cable ? If not possible, please power the WiFi router off for 2min and back on again. Once back on, please test again whe...

@MatthewNiemand7 @vumatel Good Afternoon, We are so sorry for the delay in getting back to you this morning and for the inconvenience the outage caused. We understand how frustrating it is to be without an internet connection. This morning was exceptionally busy. We were running on a reduced team due...

@vumatel @WIRUlink No fibre internet in Horizon View. Please provide update.

@_ClaireLo Good Afternoon, We are so sorry for the delay in getting back to you this morning and for the inconvenience the outage caused. We understand how frustrating it is to be without an internet connection. This morning was exceptionally busy. We were running on a reduced team due...

@WIRUlink why is there no fibre connection in Constantia Kloof / Allen's Nek area

@Bhaze_Tembisa Good Afternoon, We are so sorry for the delay in getting back to you this morning and for the inconvenience the outage caused. We understand how frustrating it is to be without an internet connection. This morning was exceptionally busy. We were running on a reduced team due...

@WIRUlink I dont have internet.. Any updates please .. Mou016

Here’s to the dads who keep everything connected 🤲 Happy Father’s Day from all of us at WIRUlink. #FathersDay #Internet #WIRUlink

We take Service Level Agreements seriously. Priority support. Live tracking. Updates you don’t have to chase. Because your time matters. #business #internet

Client on the line, WiFi on vacation... ☎️ WIRUlink offers the lowest business voice rates in SA - with the uptime to match. #BusinessSuccess #internetdown