Helpdesk_ResponseTeam

@RoyalMail are useless. Parcel due to arrive last Tuesday. No updates on tracking at all, still showing as delayed in transit. Called up Friday to be told they don't know where it is but it isn't classed as missing until this Wednesday. Useless 👏

@RoyalMail your postie who delivers to NW10 4HL is leaving the letters hanging out of my letter box ..for Anyone to steal

@RoyalMail Ringing your customer services, still waiting 15 minutes later!

@RoyalMail I paid for a delivery on your app and it didn’t generate a QR code for me, so I requested a refund and it’s been 3 days now, refund is still being processed. Can someone tell me what’s going on?

@RoyalMail Are there delays in your Bristol Kingswood sorting office? Two parcels were said to be out for delivery to me on Friday 21st November on a track 24 service and neither have arrived and the tracking still says arriving Friday 21st 🙄

@RoyalMail Interested in how you can re delivery an item that wasn't delivered in the first place.

@RoyalMail who do I contact if my tracking number is not recognised at a collection locker? Thanks

@RoyalMail - I’ve had a message to say my flowers weren’t delivered today (ordered for a party today) as my driveway was blocked/inaccessible. I don’t even have a driveway! My heart sank when I knew Royal Mail were delivering as I knew then I wouldn’t receive my parcel!

@RoyalMail sound like packages are being prioritised again as not had any post for 10days despite knowing letters are due