AIM

All good things come to an end. On Dec 15, we'll bid farewell to AIM. Thank you to all our users! #AIMemories bit.ly/eolaim

@gkenny12 Can you please tell me what error you receive when trying to send emails?

@gkenny12 Hello Kenny! Please try adding your account again using the settings in this help article: help.aol.com/articles/how-d…

@JeffreyJJ5 Hi Jeffrey! Unfortunately it is not possible to recover the chat conversation from AIM.

@ameliamulligan Hi there, you will still be able to use your @aim.com email address to send and receive email as usual.

@ThomasCFischer Hey Thomas, AOL has made the decision to discontinue AIM effective December 15, 2017. Learn more here: help.aol.com/articles/aim-d…

@TheDoctorUS Hi there! AOL has made the decision to discontinue AIM effective December 15, 2017. Learn more here: help.aol.com/articles/aim-d…

@Chewygamerz Hi Owen! Please DM me with your screen name for further assistance.

@KizaLane Hello Liza! You can still use your AIM address to send and receive emails if you go to mail.aol.com and sign in with your login information.

@likeavass Your AIM username was saved as a contact in your friend's AIM Contacts. When an account is deleted due to inactivity it does not affect any of your friends contacts list.

@likeavass In certain situations the option to create an account with the same username, as the one that was deleted due to inactivity, is not available. Thank you for your understanding.

@likeavass When a mailbox is deactivated after 90 days without a log in, new mail may not be delivered to your mailbox. Incoming emails are bounced back to the sender. If another 90 days pass without any activity on the account (180 days total) your mailbox will be deleted.

@likeavass Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.

@likeavass We do not have access to account related information so we are unable to assist you with your password through this forum.

@likeavass Hi Vasu. I'm sorry to hear you're experiencing this issue when trying to reset your password. Please give us a call at 1-800-827-6364 and one of our agents will try to help you!

@kikismythe Can you please send me a DM with your username? twitter.com/messages/compo…

@kikismythe Hi there! Please all us at 1-800-827-6364 and one of our representatives will be more than happy to assist you with resetting your password.

@IRHP87 You can view and save your chat logs only if you've accessed AIM from the same device without the "Go off the record" feature on.

@IRHP87 Hi there! For more information regarding this matter please refer to the following help article: help.aol.com/articles/aim-d… Thank you!

@2899906590_KM Hi Khalid! If you are unable to change it from myaccount.aol.com, our best suggestion is to give us a call at 1-800-827-6364. One of our agents will be more than happy to assist you in this matter.

@Nicxtreme_2000 Yes, AIM will continue to work until the morning of December 15, 2017. After this date, you will no longer be able to access or sign in to AIM services on any platform.