Molly: ‘Cleared it up?’
Callum: ‘Cleared it up’
YO you forgot about the third member of this relationship: US AND WE HAVE NOT CLEARED IT UP #loveisland
Ooh la la, we can’t get enough of @Guerlain's Parisian-inspired luxuries ✨💋
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@broniaablack Hi there👋 We're truly sorry to hear this, our team are working through a high volume of messages and will assist as soon as they can if you could send us a message on Facebook? Thank you✨- Macey, CB x
@RiRi43163837@cultbeauty Evri have lost my parcel and told me to claim which I did 3 weeks ago but @cultbeauty are just messing me around and lying to me everyday! Still no items and out of pocket 😡
@broniaablack@cultbeauty I’ve been ordering @cultbeauty for years and any issue has been resolved up until now! They use a new delivery company called Relay who clearly stole my parcel in November and I’m still trying to get a refund! This is the worst experience I’ve had with them. STOP USING RELAY DEL
@cultbeauty I will never purchase from you ever again!! £137 spent and still received no items I ordered on 23/11. Customer service is non existent! Can someone call me asap! This needs sorting.
@SarahJones89x@cultbeauty Hi Sarah did you get your issue solved with cult beauty and receive a call? I’ve been having the same issues for 3 weeks now! Paid £137 for a parcel 23/11 and still never received it. No items and no refund keep being told to wait.
@cultbeauty I am asked the same questions by different members of your team and then no one comes back to me for days though? I am struggling to understand why the last person I spoke to asked for my contact number because I haven’t received a call
@broniaablack Hi there👋 So that our team can assist, please pop us a message via Facebook or Instagram with your order information so we can proceed? Thank you✨- Macey, CB x
@broniaablack Hi there👋 We completely understand and apologise, please can I kindly ask you to pop us a message on Facebook where I can assist further? Thank you✨- Macey, CB x
@broniaablack Hello there, please could you send over a DM with some order details through either Instagram, Facebook or the message centre of which is available when logging into your account? Thank you. -Will
@cultbeauty Still waiting on someone calling me? I was told this morning at 8am someone is ringing soon? Just like I was told yesterday my order had been sent but this morning told different again.
@broniaablack Hi there 👋, I'm very sorry to hear this and would like for our Twitter team to help. Please can you send us a DM when you can? Thank you, Jake, CB✨x