Andrew Townsend

@greateranglia Yes, fixed now.

@ecoda Hi, Just to update you. We have had a response and they are to be reuploaded and should show correctly tomorrow. Sorry for the inconvenience. - James

@greateranglia New timetable 14/12/25 M-F CBG 07:15 > BIS 07:45 on your published PDF timetable does not seem to appear on journey planners.

@greateranglia I'm looking at the 15th - 19th December and it does not show up. Seems to be there on the 5th January.

@greateranglia I'm talking Monday - Friday. CBG 07:15 > BIS 07:45 does not seem to appear on journey planners.

@greateranglia trying to process my claim for this morning's delay ELY>HWN and the system throws up an error - image

@GNRailUK It's been a while now and still this announcement is not fixed.

@GNRailUK This is still not fixed. Any idea when it might be resolved?

@GNRailUK when are you going to fix the automated announcements on the north bound trains at LTP? This station does not have a short platform north bound - only south bound.

@greateranglia Trying to understand why being a weekly Season ticket holder I'm struggling with strike day refunds. I'm told to go to the point of purchase. In my case, on your web site via my GA account and loaded directly to my Smartcard in the GA app. How do I get my refund?

@greateranglia It only seems to talk about monthly or more - no mention of weekly.

@greateranglia I only purchase weekly seasons tickets - can I claim for Tues/Thur?

Morning all. Russ signing in. 👋

@greateranglia can you clarify please regarding my weekly season ticket. It's likely I'll not be able to commute LTP>HWN on Tues/Thur I'm assuming I can claim a refund for those days?

@greateranglia Hi Emily, can you pass this on to the scheduling team for comment please.

@greateranglia Hi, thanks for getting back. I'm still not sure (if you keep only one service) you chose to keep the 19:07 over the peak 17:07 LST service - is the 19:07 well used from your passenger data? I'm impacted by 25 minutes every day!

@greateranglia Can you confirm please. PDF timetable download from your web site suggests that 17:44 BIS > LTP 18:43 is running but it does not appear on the route planner.

@greateranglia Thank you.

@ecoda I will pass this on and get back to you. - Georgie

@greateranglia Hi and thanks. Can you please get me an official statement from your scheduling team as to why this service has not resumed yet the late evening service from LST (19:07) >KLN is running. Thank you.

@ecoda Hi Andrew. Apologies I’m afraid we do not currently have plans to reinstate this service for the foreseeable future. - Georgie

@greateranglia Ok, thanks. Still stuck at Cambridge for 25 minutes every day as this service is still not running!

@ecoda I will look into this and get back to you to see if there has been an update. - Georgie

@greateranglia Any feedback so far?

@greateranglia Can you see the thread above?

@greateranglia Yes, be interested to know why only 1 service a day now running each way to/from KLN. The 19:07 LST > KLN way too late for me.