
Digital banks proved customers accept minimal human contact if the service works. AI pushes this toward dark banks with almost no staff. The strategic risk: losing human judgment precisely when customers need it most. #BusinessStrategy
English
Rohit Talwar
15.3K posts

@fastfuture
CEO - Fast Future. Global #futurist, #keynotespeaker, #strategist. Helping clients understand the impacts of disruptive #innovation. #AI #tech #education



















