Faye

One of the most common questions we hear: “Should AI rollouts start big… or start focused?” The instinct is to go broad. But what we’re seeing work in practice is much more targeted. Our President & Chief AI Officer, Jason Green breaks it all down 👇

AI is transforming customer experience, but most orgs are still catching up. AI for CX isn’t just automation; it’s about where it drives real value across the journey. Leaders are embedding AI into CX strategy; not bolting it on. Read the full blog: hubs.la/Q04bdRzl0

Proud to share our CEO, David Faye, has been named a nominee for the LA Executive Forum & Leadership Awards. Presented by LA Times Studios, this honors leaders driving real impact. A reflection of Faye’s momentum across CRM, CX, and AI. Read more: hubs.la/Q049sty20

AI is moving fast, but alignment is lagging. AI training for leaders isn’t about building AI. It’s about knowing where it creates value. Without it, AI gets stuck, ROI stays unclear, and governance falls behind. Read the full blog👇 hubs.la/Q0495l8q0

AI is shifting from what’s possible to what works. Custom GPTs → help people work smarter AI Agents → help work get done The difference? Responsibility. →How much will you hand to AI? We break it all down here👇 hubs.la/Q048wrr70 #AI #AIAgents #CustomGPT

Faye is proud to announce a new strategic partnership with Airia; a major step forward in helping organizations move from AI experimentation to secure, enterprise-wide execution Read the full press release: hubs.la/Q0485VDS0 #AI #Faye #Airia

New: @SugarCRM+ @SAP Business One Integration Eliminate data silos, automate workflows, and unify CRM + ERP for real-time visibility across sales & finance. Faster decisions. Cleaner data. Smarter operations. Read the full press release 👇 hubs.la/Q047zlrT0

Faye launches Fractional Chief AI Officer (CAIO) services; bringing senior AI leadership without a full-time hire. From strategy to governance to execution, we help turn AI into real business outcomes. Learn more: hubs.la/Q0477HBY0 AI workshops: hubs.la/Q04781BY0

Introducing Faye’s @Intercom + @SugarCRMIntegration. Bi-directional sync connects conversations, contacts, and accounts in real time—turning Intercom chats into SugarCRM tickets with full message history and clean data across systems. See how it works: hubs.la/Q0429gfX0

Chatbots respond. AI agents act. As AI adoption matures, the difference matters. Chatbots handle scripted interactions, while AI agents understand context, plan actions, and execute tasks across systems. Full Blog 👉 hubs.la/Q0421xcM0 #AI #Automation #CRM

Embedding AI into CRM and CX platforms is key to unlocking value. Find out how to avoid common pitfalls with governance, data alignment, and a phased approach – in our new blog. Read here 👉 hubs.la/Q03ZdCCh0 #Faye #AIBusiness #CRM #CustomerExperience

Introducing @faye_digital's @SugarCRM+ @Acumatica Integration Unify CRM + ERP with real-time, bi-directional sync. Eliminate manual work, improve data accuracy, and accelerate sales-to-cash; all inside SugarCRM. Learn more 👇 hubs.la/Q03-S3YV0 #Faye #IntegrationExperts

AI agents inside your CRM do more than automate tasks; they deliver real-time insights, free your team from manual work, and boost smarter decisions. Ready to make your CRM smarter? Read more 👉 hubs.la/Q03Zdx4g0 #Faye #AIinCRM #AIAgents #CRMInnovation

Struggling to turn Generative AI curiosity into real results? Our new blog explains how structured AI workshops help teams identify value, build roadmaps, and act with confidence. Read the full blog 👉 hubs.la/Q03ZJhfj0 #Faye #GenerativeAI

AI adoption doesn’t fail because of technology; it fails because of strategy. Let @faye_digital be your AI Sherpa, guiding teams from experimentation to real business impact. Read more👉 hubs.la/Q03ZdnnT0 #Faye #AIAdoption #AIBusiness #AIStrategy

AI is evolving, and so is customer support. In our latest blog, we break down how @Intercom's @Fin_AI Agent moves beyond rule-based bots to deliver smarter, autonomous support with real CX impact. Read more: hubs.la/Q03YD8T40 #Faye #Fin #AI #Innovation

Live Now: @SpikyAI + @SugarCRM Turn every Zoom/Teams/Meet call into real-time AI insights, summaries, action items, deal health scores, sentiment & next steps auto-written into Sugar. Smarter pipeline visibility with zero extra data entry. Learn more 👉 hubs.ly/Q03XSwDk0

Faye named to the 2025 @LABJNews Fastest-Growing Companies list for 9th year in a row! Grateful for our team's commitment to innovation and growth. Here’s to continued innovation, and disrupting the status quo. Onward! Full list: hubs.la/Q03Xwy-N0

Join us for our upcoming webinar: “Meet the Future of CRM: Faye Agent Builder for @SugarCRM", to get a look at how FAB is redefining AI-Powered Customer Engagement for SugarCRM When: December 17th, 2025 @ 1PM CST Where: Fully Virtual! Register Here: hubs.la/Q03WXvp10

AI is redefining customer service. Our new blog shows how AI improves speed, routing, personalization, and agent efficiency, without extra headcount. With the right strategy, AI becomes your support co-pilot. Read more 👇 hubs.la/Q03WvQg80 #Faye #AI #CustomerService