Complain Chat Hub

@MattyClaxton82 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@auriel1977 @auriel1977 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk DM sent!

@Halfords_uk HOW LONG DO I GET TO COLLECT MY ORDER FROM THE STORE? JUST FOUND OUT MY ORDER HAS BEEN READY TO COLLECT SINCE LAST WEEKEND NOBODY TOLD ME!!!

@jester1470 @jester1470 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

Very disappointed that @Halfords_uk have decided to close my complaint saying I was citing a completely different issue saying they had fixed the Tyre Pressure system they broke that I was complaining about that they claimed to have fixed, but 3 months later. So what’s this then?

@BrendonMcGowan @BrendonMcGowan I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk terrible customer service, impossible to deal with.

@auriel1977 @auriel1977 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@M0JEC @M0JEC I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk Have DM’d before! Still waiting

@Halfords_uk hi visited your store in Fleming Way Swindon yesterday looking for brake pads for my bike (bought from Halfords by a friend) they said they couldn’t tell me which pads I’d need without seeing the bike. I agreed to come back today and 1/3

@AllanJTaylor @AllanJTaylor I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk I’ve been trying to book a dashcam appointment for days but kept going around in circles due a website issue ! Called yesterday and was advised to wait 24hr and suddenly the price to fit has gone up £20 - no wonder you wouldn’t take my order on the phone ! Shocking

@auriel1977 @auriel1977 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk how long does a adult bike build take? I have been waiting for over a week after ordering the bike instore, and being told it would be 5 days?

@Mackenzie2576 @Mackenzie2576 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk I've dm'd

@Halfords_uk everytime I try logging it says system is down? This has been going on for ages

@2018Stevie @2018Stevie I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk why are you scamming people? The cost of the bike was paid in full, therefore, the bike already belongs to me. Now you want extra money roughly £300-£500 is I want to take ownership “immediately”. Think you’ll find it already is mine. As for returning the bike…

@emmaree78598925 @emmaree78598925 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk hi- I had a dash cam fitted yesterday and the engineer said he could not help me set it up toview on my phone. I have downloaded the app but will not connect to my phone. Can it go to a store for assistance as effectively it is not working as I cannot see any footage

@DerekBr65924350 @DerekBr65924350 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk hi Halfords why are you cancelling orders online then taking money the next day

@Mackenzie2576 @Mackenzie2576 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@JL85981723 @JL85981723 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk I missed call from your Chelmsford store. No message left. When I called you back I got an automated message saying you are busy and a number of options. None of those options were suitable and then I got cut off. Terrible customer service.

@PW11114M5 @PW11114M5 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk absolutely terrible service from you at your South Aftican call centre, dreadful service. Terrible service from your mobile fitting expert who did not arrive but claims to have waited outside, seemingly not having knocked the door. Useless.

@MattyClaxton82 @MattyClaxton82 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk Still no reply to my DM

What’s the most random item currently living in your boot? 👀🚘

@anthony9185 @anthony9185 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk absolute joke of a company. Placed an order online. Items out of stock now telling me 3 weeks later I have to go in store for a refund #shitcompany #complaint #wasteoftime

@yakster321 @yakster321 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Garf1989 @Halfords_uk Still no reply from halfords despite calls, emails and tweets Just beggars belief

@Halfords_uk Can someone please contact me regarding my complaint as I've had no update regarding it. Thanks

@Senor_Charrleh @Senor_Charrleh I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk Does halfords have a policy of not repairing punctures on wheelchair wheels so in essence replacing the inner tube just as you would do on a bicycle wheel?

@yakster321 @yakster321 I urge you to follow back and drop us a DM with your query including your full names and contact so that we can check out. Thank you.

@Halfords_uk I genuinely have never had such bad customer service. Ordered a bike in December for £285 for my sons birthday which didn't turn up, made numerous calls and visits to the store, had to sort something else out and bike turns up months later which i don't need