HostGator

@antho27 Hey Anthony, you may be trying to reach our sister brand @HostgatorES If you are with us, please send us a DM with your escalated case number so we can help speed along your resolution. twitter.com/messages/compo…

@HostGator no es recomendable, su atención a clientes va decayendo. Te dicen que resuelven en máximo 24 horas, les escribes después de 72 horas y nada más te dan evasivas. No lo recomiendo

@docmurdock We understand how frustrating this must have been, especially after 10 years with us. We appreciate your loyalty and wish you all the best. If there is anything we can help with please do not hesitate to let us know.

gonna be a little bit setting up notakinghesyourdaddy.com due to problems with @HostGator (unfortunately after being a customer for more than 10 years), glad I am getting out of the website/domain business when I finally sell off my remaining domains.

@Kiohut That’s a really rough experience. Even with your backup, you shouldn’t have been left to handle a critical issue alone. Please send us a DM with account identifiers and/or relevant case IDs, so we can review the support experience and help if needed.

O nosso backup externo salvou a desgraça completa, mas o que mais decepcionou foi o suporte para um problema grave, simplesmente viram que deu um problema sinalizaram e nos abandonaram, sem uma previsão de solução, apenas uma mensagem dizendo que perdemos.

@HostGator, após mais de 10 anos de contrato com vcs sofri esse final de semana a pior experiência com um prestador de serviço, simplesmente após uma atualização de hardware não autorizada por nós, nossa VPS quebrou, perdemos o acesso e até onde sei o banco de dados...

@konercito_ If you are a part of our hostgator.com brand, then we want to make sure you have access to your VPS and would love a DM from you. You may be looking to connect with @hostgatores who can assist you in Spanish and manages their own accounts.

@HostGator mi VPS no es accesible y la IA no genera ninguna respuesta, requerimos de su ayuda

@Eder55164219 We have not received any messages from you. We look forward to assisting you if you follow the link to DM us. twitter.com/messages/compo…

@Eder55164219 It sounds like you may be trying to reach out to our sister brand in Latin America. We do not have access to their accounts, but if you send us a DM with the case number you are waiting on, we can help follow up. twitter.com/messages/compo…

@HostGator llevo 1 semana con el servidor caído y desde el jueves levanté un ticket, no me han respondido y ni idea para cuando pueda volver a trabajar mis procesos, un pena pagar 30000 cada 6 meses para una nefasta atención al cliente

@Stelladmarco We hear you. Getting conflicting answers when you need real help is exhausting, and that is not the experience we want anyone to have. Please send us a DM and we'll make sure you get the answers you are looking for.

@HostGator - their support staff has repeatedly displayed minimal to zero knowledge and are not much more than phone answering clerks. Numerous times we've been given false and varying info. as for the reason for issues #badwebhosting

@sebastot Hello Seba! We've received your DM and we'll gladly continue working with you from there.

@HostGator Que onda? connection to 200.7.7.3#53(200.7.7.3) for ******.cl failed: host unreachable. Están abajo los servidores!

If you have any questions about the notice, please reply directly to our team so they can confirm next steps. However, because this is an arbitration process, any questions are best directed to the complainant’s attorney or the arbitration provider listed in the notice.

@WamanyaPious We completely understand how alarming this situation can feel. Based on the screenshot shared, this appears to be a notification regarding a UDRP domain dispute, which is a standard legal arbitration process.

@jbuzaabo bought a domain name from @HostGator, and @ICANN and other conspirators swiftly decided to close his website, and reassign the name to some "giant" company despite his pleas . . . Watch out for these web hosts that can’t protect their clients.

During this process the domain is placed on a registrar lock and cannot be moved or changed until the case has been decided. This is not something we control unilaterally but a required step in the arbitration process.

@jbuzaabo If you have any questions about the notice, please reply directly to our team so they can confirm next steps.  However, because this is an arbitration process, any questions are best directed to the complainant’s attorney or the arbitration provider listed in the notice.

@jbuzaabo Hey Joran! Completely understand that this situation can feel alarming. The screenshot you shared looks our team notifying you of a UDRP domain dispute. The domain is placed on registrar lock during the arbitration process and can't be moved/changed until the case is decided.

1/10: I bought a domain name from @HostGator, and @ICANN and other conspirators swiftly decided to close my site, and reassign the name to some "giant" company despite my pleas . . . Watch out for these web hosts that cant protect their clients. @IsaacSsemakadde @ug_lawsociety

@laurustravel We know that you need to back your reputation with a quality product, as do we. We want to make sure that your site can come up quickly once we have the information we need to help.

@laurustravel We responded to your initial post and are eager to help you get your site up and running. We look forward to your DM. twitter.com/messages/compo…

@HostGator We want everybody to know that @HostGator cannot be trusted as a web hosting company. Our websites were brought in their latest system maintenance. Ten hours later, we are still waiting. #hostgatorcomplaint

@laurustravel Hey there, good call reaching out. Can you send us a DM with the case ID from support so we can help? twitter.com/messages/compo…

@HostGator Our websites hosted by you have been down for 10+ hours. How much longer do we have to wait?

@chikipollo08 We got it and are ready to help!

@chikipollo08 Hey Eduardo! Thanks for bringing this to our attention. 3 days is quite a long time to go without any follow up and we'd like to help get this moving. Please send us a DM with the ticket number and we'll gladly look into. We look forward to hearing from you!

@HostGator I submitted a support ticket regarding my hosting; my emails are not reaching their destination. I've had the ticket open for 3 days and no one has followed up on it.

@PeterVadala We know SSL issues can bring a site to a halt, and long waits for support only add to that. Please send us a DM with your domain and any ticket number you have so we can take a closer look and help get this moving in the right direction.

PLEASE fix my #SSL Certificates, @HostGator . Thank you. Also make sure your main office/holding company picks up the phone. I'm so sick of calling third-world countries that ignore me for a half hour when trying to get support.

@FashionistaChik Let's get you logged in. Can you send us a DM with the domain you use to sign in so we can help? twitter.com/messages/compo…

@HostGator I am trying to pay my bill. I have been trying to log in for 10 minutes. I am locked out. Can't get a live person