Hubtype

How would your organization benefit from a flow builder that's as intuitive as it is powerful? Embrace the potential of the conversations you could shape, the connections you could forge, and the boundaries you could push with the Hubtype flow builder 💬✨hubs.ly/Q020Mr0_0

Go beyond auto-responses 🚀 Higher response rates mean you need to deliver the next steps fast. Create automated customer journeys that maximize efficiencies and results with easy-to-use graphical elements.📱Find out more about graphical webviews here 👇 hubs.ly/Q01Ykrjw0

With Hubtype desk, you can drive results like improved #customersatisfaction, increased first contact resolution, and lower chat abandonment rate. 📈💪 Find out more about the results of Hubtype desk here 👇 hubs.ly/Q01YkDtX0

Don't just notify—engage. Rich, in-app content helps customers take advantage of offers without ever leaving WhatsApp. 📱 Find out more about Whatsapp campaigns here ⬇️ hubs.ly/Q01YkvX90

Let's talk metrics. 📊 With Hubtype you can filter metrics by channel, query type, response time, resolution time, agent handover %, and more 🚀 Find out more about Hubtype metrics here ⬇️ hubs.ly/Q01YkqZW0

How can you boost CS efficiency? 🤷 With #asynchronous chat and all channels in one place, you can direct tickets to queues by query type, channel, region, and more. 💬 Find out more about Hubtype desk here 👇 hubs.ly/Q01YkCpj0

1 New WhatsApp Message 💬 VS 1 New Email ✉️ - Which would you open first? Customers are 45% more likely to open a Whatsapp message than an email. Find out more about #WhatsAppCampaigns for businesses here ⬇️ hubs.ly/Q01YkB2v0

Generative AI like #ChatGPT has the potential to be a major game-changer. 🚀 It can tackle a wide range of use cases and speeds up development time. Hubtype makes it easy for companies to test, learn, and thrive in this new #generativeAI ecosystem. 🌎

Simplify the claims process and offer customers the help they need 24/7.📱After an accident or incident of theft, immediate service helps you alleviate customer anxiety, not add to it - #CXautomation helps create smooth, seamless #customerexperiences 🤝

Helpful reminders that drive revenue.💰 With #CXautomation for #insurance, you can send customers policy renewal reminders, customized offers, weather updates, and more!

Help customers compare plans, generate policy quotes, check expiration dates, and get information on unpaid insurance premiums 💸 Most insurers see up to 80% of cases handled with #FAQautomation.

Hubtype is the secure way for #insuranceadvisors to connect with customers from their personal devices.🔒Through more personal communication, agents foster relationships that yield renewals, upsells, and cross-sells.📈

Did you know that Hubtype was listed as one of the top 8 tech companies in Barcelona? 🏆 Thanks to @Techfinitive for including us in your shortlist! hubs.ly/Q01XW-nv0

There is a direct link between investing in digital customer service and customer and revenue growth.📈 @Ahmet Durmusoglu spoke with us about how customer service can help improve CSAT and drive revenue in our latest article. (Link in comments)

Looking to increase customer retention and grow your ecommerce client base? In this article we speak with @Sam Underwood about how customer service is a revenue-driver for ecommerce businesses.💸 (Link in the comments)

We asked ecommerce industry experts how their businesses have adapted to CS changes. @Daniel Climans shared with us how chatbots have helped improve customer experience, and more insights in our article 'Customer Service as a revenue-driver for ecommerce'. 💳 (Link in comments)

Don’t lose customers due to poor claims experiences. ❌ In our latest article we explore the best insurance chatbots and share use cases and examples of how you too can start automating CX to improve customer retention. (Link in comments)

Find out what @Ahmet Durmusoglu and other ecommerce industry experts have to share about the effect of Chatbots on Customer service, in our latest article Customer service as a revenue-driver for ecommerce.🛒(Link in the comments)

Fashion influencers, bloggers - and now #retailchatbots -- help brands stay competitive.🛍️ According to a recent Forbes article, multichannel is the new normal. Connecting with customers through non-traditional methods is now imperative. hubs.ly/Q01Nj1SF0

Automation and advanced analytics have opened the door for change in the insurance industry, and investors are lining up to cash in. #InsurTechinvestment has reached an all-time high, with a 90% jump in investment rounds, exceeding $40M.💰hubs.ly/Q01Nj4Rc0