JCP&L

@agdrums Hi, If you are experiencing an outage, please send us a DM with your complete service address and phone number tied to your account. Thank you!

@JCP_L We are experiencing a brown out in Chesterfield 08515

As we all spend more time outdoors, streetlights play a key role in the safety of our communities. Repairing streetlights is a common task and a priority for JCP&L. In 2024, crews responded to more than 49,000 streetlight outages, the equivalent of more than 130 per day.

If you receive a suspicious call, hang up. You can verify your account status at spr.ly/6011BBDVz9 and learn more about scams at spr.ly/6012BBDVzi.

and will always offer approved payment options. Calls from area code 732 and ending in 4150 are not from us unless you requested help with a Universal Service Fund (USF) application.

We’re aware of scammers spoofing our Energy Assistance Outreach Team phone number and threatening immediate shutoff unless payment is made. While we may call to remind you of a past due bill, we'll never demand immediate payment to avoid same day shutoff -.

@KazzanovaStudio Hello, We'll be happy to look into this further and review bill assistance options. Please send us a private message with your full service address, first and last name and the phone number tied to your account. Thanks!

A veteran. 4 kids. On public assistance. Life-saving medical equipment at home—and JCPL shut off their power. When asked for help: “We’re a profit business.” This is dangerous and unacceptable. @NJGov @NJBPU @JCP_L do better. #ShameOnJCPL #VeteransDeserveBetter

@muydess Hi there, Please send us a DM with this information, and we will be happy to help. Thank you!

@JCP_L I logged the following a couple of times but the latest in early March. The light is still out: Order # 000361936050

If you need assistance paying your home utility bill, don’t miss BPU at the upcoming Utility Assistance Day hosted by @JCP_L. Representatives from BPU will be on site to assist NJ residents in understanding and accessing various #energyassistance programs available.

If you need assistance paying your home utility bill, don’t miss BPU at the upcoming Utility Assistance Day hosted by @JCP_L. Representatives from BPU will be on site to assist NJ residents in understanding and accessing various #energyassistance programs available.

bring that story to life and inspire future scientists through hands‑on STEM learning. From moon‑bounce breakthroughs to today’s classrooms, discover how innovation then is sparking curiosity now. Read the full story: spr.ly/6014B6tfbC

🌕⚡ A piece of New Jersey history helped launch the Space Age. In 1946, JCP&L powered the first successful “moon bounce” experiment — an achievement that changed communications forever. Now, a new FirstEnergy Foundation grant is helping the InfoAge Science & History Museum -

@schnitz Please send a direct message with your complete service address, phone number and work order number.

@JCP_L - It's been 12 days that our power has been out, and the information you are providing is paltry, at best. "A few more weeks"? Are u serious? What gives?

Want to monitor your energy costs before your bill arrives? Most residential customers with smart meters will start getting 10 & 20-day email alerts to let you know how much electricity you’ve used so far and the estimated cost for that usage. Learn more: spr.ly/6011B6mp7l

@Anastasia_Lin17 Hi Lindsay, We'll be happy to look into this for you. Please DM us with your full service address, phone number and any additional details that will help us best assist. Thanks! twitter.com/messages/compo…

@JCP_L nothing like paying a $15/month meter reading fee & finding out no one has read it since Sept. Likely overpaid for Oct-Nov, but also paid $75 for readings that NEVER happened. Supervisor Brendan was beyond rude. Charging for services not provided. Fraud at its finest.

Seasonal temperature changes can drive up energy use — and bills. We're here with year‑round assistance like monthly bill credits through the Universal Service Fund, payment help and a free assistance event in Ocean County on April 22. 💡💙 Learn more: spr.ly/6016B65ibG

@mdnightwriter Hi Daren, Sorry for the delayed reply. Has your power been restored? If you need further assistance, please DM us with your full service address and phone number tied to your account. Thanks! twitter.com/messages/compo…

Utterly pathetic day (and night) for @JCP_L — two power outages in 12 hours. #unacceptable

@6fingers6toes Hi there, This does not appear to be a letter issued by us. We will be happy to review your account to confirm. Please DM us with your full name, service address, and phone number tied to the account. Thank you!

@JCP_L Is this "smart energy" refund notification I got in the mail a scam?

@_BABYLONLFTV Hi there, Thank you for contacting us. Please send us a DM with your full service address, your full name and a good phone number. Thanks!

@JCP_L have had this lines down for more than a year now and anytime we call ‘oh there’s nothing there’ they’re not live but like… come on now. It’s dangerous either way!

Safety is our top priority. Follow these tips: ✔️ Stay 30+ feet away from downed power lines + report them to 911 ✔️ Keep generators outside and away from windows/vents ✔️ Do not use your oven or stove for heat ✔️ Use flashlights and battery-powered lanterns instead of candles

They will be working 16‑hour shifts around the clock until all customers have power restored. We understand how difficult it is to be without power on a chilly day and we truly appreciate your patience. Stay safe!

You can also text STAT to 544487 to get an update for your home. This storm caused significant damage. Crews are removing fallen trees and replacing roughly three dozen broken poles identified across northern New Jersey.

JCP&L crews and contractor teams are working to restore service to about 7,400 customers impacted by last night’s storms, which brought winds up to 60 mph in some areas. Since the weather cleared, crews have restored power to about 85% of affected customers.