Kevin Nethercott

216 posts

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Kevin Nethercott

Kevin Nethercott

@kevnet

United States เข้าร่วม Mart 2008
131 กำลังติดตาม121 ผู้ติดตาม
Kevin Nethercott
Kevin Nethercott@kevnet·
Increased need for security means more $$ for CSPs!
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Kevin Nethercott รีทวีตแล้ว
Nexmo (now Vonage)
Nexmo (now Vonage)@Nexmo·
#AI’s role in the contact center falls mainly into three categories: - Analysis of past activity - In-the-moment assistance - Prediction Each of these augments, rather than replaces, human agents. bit.ly/2AiePaB #cctr #custserv #contactcenter
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Kevin Nethercott
Kevin Nethercott@kevnet·
At MWCA this week. Let me know if you are in town and can catch up.
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Kevin Nethercott
Kevin Nethercott@kevnet·
Excited to receive the 2018 North American Communications Platform as a Service (CPaaS) Enabling Technology Leadership Award - Here's my blog on receiving the award and why it's so relevant to the communications market today. lnkd.in/eVgD9KM
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Kevin Nethercott
Kevin Nethercott@kevnet·
It's great working with our partner MetTel! Here's some video excerpts from a recent panel I participated on. Let's see how we can SMS enable your business. lnkd.in/gAZV-NH lnkd.in/g4aNHCA
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Kevin Nethercott รีทวีตแล้ว
Ricky Rubio
Ricky Rubio@rickyrubio9·
Everybody has been touched by cancer. This year I decided to do something bigger. With your RT you’ll help me keep to raise money for cancer research. Let’s win that fight together💪🏽 #NBACommunityAssist #RickyRubio
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